Guest Relations Manager

20 hours ago

Hyderabad, Telangana, India Babylon Bar & Kitchen Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Roles and Responsibilities

  • Provide a warm welcome and ensure a high standard of guest service from arrival to departure.
  • Serve as the main point of contact for guests, addressing questions, requests, and concerns promptly and courteously.
  • Resolve guest complaints efficiently, ensuring guest satisfaction and loyalty.
  • Coordinate communication between guests and staff to ensure smooth and memorable experiences.

Desired Candidate Profile

  • Proven experience as a Guest Relations Manager, Restaurant or Bar Manager, or a similar hospitality or customer service leadership role.
  • Bachelors degree in Hospitality, Business Administration, or relevant field is preferred.
  • Excellent communication skills and a friendly, outgoing personality.
  • Strong problem-solving abilities, with a passion for delivering superior service.
  • Flexible to work evenings, weekends, and special event hours as required.
  • Multilingual abilities are a plus.
  • Impeccable grooming and professional presentation.

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