Guest Relations Manager

Ensures guest satisfaction and a positive experience by addressing inquiries, resolving complaints, and coordinating with other departments to meet guest needs. They are the primary point of contact for guests, anticipating their needs and managing guest services. This role also involves managing and training guest relations team members, and monitoring...

SummaryTo assist the Front Office Manager in managing the day-to-day operation of the Guest Relations at the hotel.QualificationsMinimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well developed communication and customer relations skills.

Roles and ResponsibilitiesProvide a warm welcome and ensure a high standard of guest service from arrival to departure.Serve as the main point of contact for guests, addressing questions, requests, and concerns promptly and courteously.Resolve guest complaints efficiently, ensuring guest satisfaction and loyalty.Coordinate communication between guests and...

Role & responsibilitiesTour Management & StorytellingWelcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony.Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour).Conduct scripted and engaging tours, adjusting dynamically to guest...

Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Job Summary:We are looking for a dynamic and well-groomed Guest Relation Executive with excellent communication skills to manage front-office operations and provide a seamless guest experience. The ideal candidate will be male, preferably from Kerala, and open to relocating to Hyderabad.Key Responsibilities:Welcome and greet guests with warmth and...

Job DescriptionCompany DescriptionNote- We are hiring a Guest relations Executive for our Hotel in Shamshabad.We are dedicated to providing high-quality healthcare services to both local and international patients. Our commitment to patient safety and equality is at the heart of everything we do. Located across Hyderabad, our clinics employ state-of-the-art...

Company DescriptionNote- We are hiring a Guest relations Executive for our Hotel in Shamshabad.We are dedicated to providing high-quality healthcare services to both local and international patients. Our commitment to patient safety and equality is at the heart of everything we do. Located across Hyderabad, our clinics employ state-of-the-art technology and...

Job Summary:We are looking for a dynamic and well-groomedGuest Relation Executivewith excellent communication skills to manage front-office operations and provide a seamless guest experience. The ideal candidate will be , preferably from Kerala, and open to relocating to Hyderabad.Key Responsibilities:Welcome and greet guests with warmth and...

Role Description :We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.Candidate should also be reliable and customer-oriented, as you'll serve as a primary point of contact for our customersRole &...