Manager, Ad Operations

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Just Global:
At Just Global we live and breathe B2B and believe in igniting B2B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B.

What you are accountable for:
The Manager, Ad Operations is accountable for the preparation, implementation, and management of programmatic and direct-buy campaigns across a team, including project timelines, asset intake quality, trafficking instructions, and ad serving tag creation in CM360. This role leads throughput, quality, and continuous improvement for a pod or region. It requires a team-first, fast-paced, detail-oriented approach with clear ownership of standards, coaching, and escalations.

What you are responsible for:

• Manage campaign timelines and deliverables across internal and external teams
• Implement, QA, and troubleshoot ad campaigns
• Document best practices and seek out opportunities to improve existing processes
• Serve as the technical authority for all technical issues involved in running online ad campaigns (including trafficking of remarketing capabilities, VAST/In-Stream Video, Rich Media and Audio)
• Work closely with internal departments and external partners to ensure that appropriate materials are received and/or distributed correctly
• Work closely with media vendors and media teams to resolve reporting and/or billing discrepancies
• Lead capacity and queue management for Executives; provide coaching and feedback
• Maintain SOPs and approve QA sign-off for complex or high-risk launches
• Enforce intake quality, naming/UTM standards, and change control across the team
• Maintain GTM containers for assigned accounts; enforce naming, versioning, and publish controls

What you'll bring [knowledge, skills, and/or experience]:
Knowledge

• Ad tech Platforms
• Agency knowledge
• B2B Marketing – Client Knowledge
• B2B Marketing – Creative
• B2B Marketing – Industry
• B2B Marketing – Media Activation
• B2B Marketing – Media Planning
• B2B Marketing – Privacy & consent basics
• B2B Marketing – Tagging and Measurement Strategy
• B2B Marketing – Taxonomy Standards
• B2B Marketing – Vendor landscape

Skills

• Active Listening
• Ad Platforms: LinkedIn, Meta, Twitter, Trade Desk, Display & Video 360, Google Ads, Google Campaign Manager
• Ad Trafficking
• Analytics platforms: Google Analytics, Adobe
• Documentation & SOP upkeep
• Organized
• Other platforms: Slack, Asana, Basis, Nexelus
• People management
• Presentation Skills
• Prioritizing
• Problem-solving
• Project management
• Site tagging (Tag Manager)
• Storytelling
• Strategic thinking
• Testing & troubleshooting

Experience

• 3+ years experience in ad trafficking, ad operations, or related field
• 3+ years of Microsoft Excel, and ad serving platforms such as Google Campaign Manager
• 2+ years experience of client management and project management experience
• 1+ years experience of people management
• 2+ years experience of leading GTM QA across campaigns with client teams

What it means to work at Just Global…
Being a Just teammate means working in alignment with our Values…
Cultivate Relationships

• Build rapport first.
• Put yourself in their shoes.
• Assume positive intent. Give others the benefit of the doubt.

Be One Team

• Be the guardian of each other's reputation.
• Have each other's back. Help each other out.

Strive for Brilliance

• Create work you can be proud of.
• Remain open and curious.
• Improve your work. Improve yourself.

And in return you can expect…

• You will be seen, heard, and included as a whole human being
• Your contribution will be valued, rewarded, and recognized
• You will develop deep and meaningful relationships that could last a lifetime
• You will have leaders who are worth following
• You will have the opportunity to develop yourself and your craft
• You will have a meaningful chapter in your career path

Global does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.