Team Leader Operations-US Voice Process(Customer Support)

Job DescriptionJob Title:Team Leader � International Voice ProcessJob OverviewWe are looking for a dynamicTeam Leaderexperience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations.Key ResponsibilitiesLead a team of 20+ agents in...

Role-Team Leader-International Voice ProcessLocation- Mohali Key Responsibilities:Team Management:Supervise a team of voice agents.Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.).Handle team scheduling and attendance.Provide coaching, feedback, and performance evaluations.Operations...

Job DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...

Job DescriptionJob Description:We are looking for an experienced and motivatedTeam Leadto manage a team of agents in aninternational voice processsetup. The ideal candidate will have prior experience handlinginbound and outbound customer serviceoperations in a BPO or call center environment.Key Responsibilities:- Supervise and mentor a team of voice process...

Team Leader For E- Commerce Customer Service with Experience in RISK & Fraud Prevention: 4+ Years Of Exp with Minimum 1 Year of Experience As A Team Leader In Inbound Voice Process, Where Managed Inbound Customer, RISK & Fraud in E- Commerce Process Required Candidate profileKey Skills:.Managed Teams AHT, Attrition, Shrinkage, SAL.Must have Managed Fraud &...

Job DescriptionThe ideal candidate will have a strong background in leading teams within contact centers. With at least 1–2 years of experience as a Team Lead or supervisor, they should possess excellent people management, communication, and problem-solving skills.Lead and motivate a team of customer service representatives to ensure high performance and...

Job Title: Operations Team LeadWe are seeking an experienced professional to oversee our international voice process in Mohali. The successful candidate will be responsible for supervising a team of voice agents, monitoring performance, and ensuring adherence to targets.About the Role:Team Supervision:Supervise a team of voice agents, providing guidance and...

Job Opportunity:We are seeking a highly skilled and experienced Team Lead to oversee our international voice process operations. The ideal candidate will have prior experience handling inbound and outbound customer service operations in a BPO or call center environment.The successful candidate will be responsible for:Leading and mentoring a team of voice...

Job Title: International Voice Process Customer Service (UK Process and US Process)Location: BangaloreExperience Required: Minimum 1 year in International Voice / Customer ServiceJob Description:Handle inbound/outbound calls for UK-based customers.Provide accurate information and resolve customer queries effectively.Ensure excellent customer experience by...

Job Description – US Voice Process customer services (CVS)1–3 YearsLocation: Kolkata / NoidaOpen to Work from the Office.Shift: Night Shift (Work from Office)- Both side cab facilities is available.Note: The candidate will be joining after the BGV is complete.Role OverviewWe are seeking energetic and goal-oriented Outbound Calling Executives to join our...