
Team Leader- Customer Service, Seller Support
2 days ago
Team Leader Customer Service: Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service Voice Process is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English.
CTC Upto 5 LPA.
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Team Leader Seller Support : Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As An Team Leader in Seller Support is Mandatory, where managed where managed Supplier Performance, Timely Delivery, Developed & Maintained Relation with supplier, Monitored Performance- Delivery Times & Adherence to Contract Terms, Warehouse Management, Inventory management & Stock Management .
CTC Upto 5.75 LPA
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Team Leader KEY Account Management (E- Commerce)
Lead and manage a team of Key Account Managers (KAMs) handling e-commerce sellers
Monitor and drive team performance to achieve sales, revenue, and growth targets
Analyze seller performance and provide strategic inputs to enhance business outcomes
Coordinate with internal stakeholders to ensure seamless seller support and resolution
Conduct regular reviews, coaching, and training sessions for the team
Maintain team motivation and discipline while ensuring performance benchmarks are met
Manage dashboards, track KPIs, and generate performance reports using Excel.
CTC Upto 7.2 LPA
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***E- Commerce Experience is added Advantage
Also Hiring For Operations Manager Roles for Customer Service & Sales with Relevant Experience.
BPO (Call Center) Experience is Mandatory For All The Mentioned Roles.
Graduation Is Mandatory.
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