Principal PM-Tech, Seller AI, ISS Seller AI

There are millions of small and medium businesses across international stores such as India, LatAm, Europe, Middle East, Japan etc. who sign up as sellers on Amazon. The Seller AI team within International Seller Services organization is focused on helping sellers with the right set of Gen-AI/LLM powered tools and agentic solutions that can enable them to accelerate business growth on Amazon.

If you like to swim in unchartered territories then this is your opportunity to solve problems that no one has attempted to solve before. We work like a well-funded, high speed startup driven by the passion to bring the best in class AI powered experiences to our selling partners across international stores. This role is responsible for driving a roadmap for some of the most critical AI and Agentic experiences and enablers to help new and tenured sellers succeed and grow their business across international stores.

Key job responsibilities
As a Principal Product Manager-Tech, you will be expected to come up with the strategic direction, PR/FAQs, vision and business requirements for the some of the most impactful Gen-AI/LLM based experiences for our selling partners. This will need you to understand pain points of various types of sellers, prioritise business needs that could be different across countries, while coming up with well thought out product ideas as well as have a good command on latest advancements in AI technology (e.g. Generative AI, Large Language Models, etc). You will launch products, and take them to market, demonstrating business impact across several international countries.

A day in the life
The ideal candidate will be enthusiastic about managing challenging, complex and ambiguous projects across multiple teams and locations. The role holder will represent the area to several senior leadership executives and lead strategic direction as well as large scale techinal decisions. They will be comfortable marshalling large amounts of data, and expert with new-age technology domains like Generative AI to make recommendations and build business cases. We are looking for a tenured Product leader who shares Amazon's passion for the customer—someone who understands the importance of compelling features and functionalities in driving great experience. In addition, the candidate will also be able to influence without authority and earn trust of a wide range of cross-functional, tech/non-tech stakeholders.

Basic Qualifications:
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams

Preferred Qualifications:
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- 8+ years of product or program management, product marketing, business development or technology experience
- Proven track record of customer obsession.
- Demonstrated ability to think both strategically and tactically.
- Ability to prioritise in an ambiguous environment.
- Demonstrated ability to formulate data-driven decisions that lead to results.
- Demonstrated ability to conceptualize, manage, and prioritize multiple projects.
- Demonstrated ability to work with complex, muti-country, large scale tech and AI systems.

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