Customer Support Team Leader

Job Title: Team Leader BPO Domestic OperationsJob Summary:We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule...

We are currently looking for an experienced Team Leader – Telesales to join our team. I got your reference from APNA Job Portal. Kindly look at the JD first.Job Title:- Team Leader – TelesalesLocation:- MG Road, BangaloreCompany:- Arnav Media & Entertainment Pvt. Ltd.Salary Range :- ₹30,000 – ₹40,000 per month* (depending on experience and...

For Team Leader: Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service (Voice Process) Or Seller Support is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English. CTC Upto 5 LPAFor Assistant Manager: Minimum...

Overview:We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction.Key Responsibilities:Lead,...

Lead and manage a team of customer support executives to achieveperformance targets. Monitor daily operations and ensure service quality standards are met. Provide coaching, feedback, and training to team members to enhance performance Required Candidate profile2–3 years of experience in a customer support/team leader role. Strong draftingand professional...

Team Leader - IT ISThe Team Leader will be responsible for leading the IT team, ensuring the successful completion of projects, and providing technical guidance and support to team members. They will also be involved in resource allocation, performance management, and fostering a collaborative and innovative work environment

About FirstsourceFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.We are trusted brand custodians...

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that...

Job Overview:We are looking for a dynamic Team Leader experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations.Key Responsibilities:Lead a team of 20+ agents in an international voice support environment. Monitor and manage...

Designation - Team LeaderLocation - Vasanth Nagar, BangaloreExp - 1 to 2 years as Team LeaderLanguages Known - English and HindiAny GraduatesCandidates should be from the BPO/E-commerce/ or any candidates who have handled the Inbound and Outbound TeamSalary - 37KJob rolesMonitoring daily operations and KPIs (Key Performance Indicators)Coaching team members...