Customer Support Team Leader
2 weeks ago
Job Description
This job is provided by Job description
Work From Office
We're Hiring Join Our Call Center Team
Role
We are expanding our call center operations and are looking for enthusiastic, skilled, and driven professionals to join our growing team. Explore the available roles below:
- Call Centre Trainer
Vacancies: 1
CTC Range: LPA
Role Summary: Responsible for conducting training programs for new hires and upskilling existing staff. Should have strong communication skills, experience in process training, and knowledge of soft skills development.
- Team Leaders
Vacancies: 3
CTC Range: 3.8 – 4.8 LPA
Role Summary: Supervise a team of call center agents, manage performance, motivate the team, and ensure daily targets and quality standards are met.
- Quality Analysts
Vacancies: 2
CTC Range: 3.8 – 4.8 LPA
Role Summary: Monitor and evaluate call quality, share feedback with agents, and work closely with team leads and trainers to enhance customer service standards.
- MIS Executive
Vacancy: 1
CTC Range: 3.2 – 4.2 LPA
Role Summary: Prepare reports and dashboards for call center operations, analyze trends, maintain call data, and support strategic decision-making with accurate information.
- Call Center Executives (Voice/Non-Voice)
Vacancies: 15
CTC Range: 2.0 – 2.5 LPA
Role Summary: Interact with customers over calls/chats to resolve queries, handle service requests, upsell (if required), and ensure high customer satisfaction.
-
We are hiring For Team Leader
2 weeks ago
Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Team Leader BPO Domestic OperationsJob Summary:We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule...
-
Bengaluru, Karnataka, India Resource Drive Consulting Full time ₹ 5,00,000 - ₹ 7,20,000 per yearTeam Leader Customer Service: Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service Voice Process is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English.CTC Upto 5 LPA.____Team Leader Seller Support :...
-
Support Team Leader
2 days ago
Bengaluru, Karnataka, India OneAdvanced Full time ₹ 12,00,000 - ₹ 24,00,000 per yearRole IntroductionThis dynamic and challenging role involves the leadership of one of our Customer Support Teams. As a Support Team Leader, you will be responsible for your team providing excellent product support to our customers.What You Will DoLeading a team of skilled support consultants to deliver excellent customer serviceIdentifying key trends and...
-
Support Team Leader
2 weeks ago
Bengaluru, Karnataka, India OneAdvanced Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRole IntroductionRole IntroductionWe are seeking a dynamic and results-driven Support Team Leader to lead one of our Customer Support Teams. This role offers the opportunity to shape team performance, drive operational excellence, and ensure our customers receive best-in-class product support. You will act as both a coach and an escalation point for your...
-
Team Leader
2 weeks ago
Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout FirstsourceFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.We are trusted brand custodians...
-
IT Team Leader
5 days ago
Bengaluru, Karnataka, India SolarEdge Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAre you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...
-
IT Team Leader
5 days ago
Bengaluru, Karnataka, India SolarEdge Full time ₹ 1,20,000 - ₹ 6,00,000 per yearAre you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...
-
Team Leader
2 weeks ago
Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with excellent leadership and communication skills.Roles and ResponsibilityManage and supervise a team of customer service representatives to achieve operational goals.Develop and...
-
Team Leader – Customer Experience
2 days ago
Bengaluru, Karnataka, India ixigo Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany Description Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo is a technology company focused on empowering Indian travelers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travelers in making smarter travel decisions by leveraging artificial intelligence, machine learning and data science-led innovations...
-
Team Leader
1 week ago
Bengaluru, Karnataka, India Manufacturing Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionManufacturing is the process of transforming raw materials, components, or parts into finished goods that meet customer requirements. It relies on a man-machine setup and a systematic division of labor to facilitate large-scale production. Manufacturing plays a vital role in delivering high-quality products efficiently and effectively to...