Customer Support Associate

23 hours ago


Mohali, Punjab, India Innovative Incentives Rewards Pvt. Ltd Full time ₹ 1,44,000 - ₹ 1,84,000 per year

Job Title: Customer Support Executive – Hindi Voice Process (Day Shift, Mohali)

Location: Mohali, Punjab (Office-based job)

Job Summary:

We are hiring for a Hindi-speaking Customer Support Executive for a domestic voice process. This is an office-based job with no sales targets, where you will handle customer calls, solve queries, and provide information politely.

Key Responsibilities:

-Attend inbound & outbound customer calls (Hindi process).

-Provide correct information about products/services.

-Solve customer issues politely or escalate to senior staff.

-Maintain call details and feedback in basic computer software.

-Follow company scripts and calling etiquette.

Requirements:

-Qualification: 12th pass / Graduate.

-Languages: Hindi (Basic English is a plus but not compulsory).

-Good communication & listening skills.

-Basic computer knowledge & typing.

-Freshers & experienced can apply.

-Comfortable with office timings (Day shift).

Working Hours:

-9:30 AM – 6:30 PM.

-Sunday Fixed Off / Rotational Off (as per schedule).

Salary & Benefits:

-₹12,000 – ₹15,500 per month (Fixed + Incentives).

-Performance-based incentives.

-PF & Health Insurance.

-Training & career growth opportunities.

-Friendly and supportive work environment.

Job Type: Full-time

Pay: ₹12, ₹15,500.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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