Customer Support Executive

2 weeks ago

Noida, Uttar Pradesh, India TechPerspect Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Profile: Customer Support Executive

Location: Noida

Voice process/Rotational Shifts

6 Days Working Any 1 Day off.

Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS.

Qualification Graduate/Undergraduate can only apply.

Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi.

Salary: - As per Standard

JOB DESCRIPTION:

  • Answering and resolving customer queries through Calls/Email
  • Follow standard operating process when replying/speaking to the customers.
  • "Own the customer" as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries.
  • Be the first point of Contact for all the customer escalations.
  • Supporting end customers directly via various communication channels including calls and emails
  • Understand the customer's query and give the best resolution to the customer.
  • Troubleshoot and escalate alerts that cannot be resolved to appropriate section.
  • Prioritize and handle service requests and incidents.
  • Progress issues and provide relevant information for troubleshooting or for clarification.
  • Identify opportunities for process improvement and contribute to departmental initiatives.
  • Responsible for improving and documenting the technical processes around application support.
  • Flexible for emergency support as required.

  • Customer Support Role

    4 weeks ago

    Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    Location Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India Digitech Squad Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer.Job Type:...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India ISAD Group Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Support ExecutiveLocation: Noida (Onsite)Shift Timing: Night Shift (US Hours – 9:00 PM to 6:00 AM IST)Working Days: 5/6 days a week (as per company policy)Note: No cab facility providedFlexibility: May be required to work in flexible shifts as per operational needsAbout the RoleWe are seeking a dedicated and energetic Customer Support...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Affixious Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary:We are looking for a proactive and detail-oriented Customer Support Executive with strong Excel skills to join our team. The ideal candidate will handle customer queries, provide solutions, and maintain data using advanced Excel functions. If you are customer-focused and excel in data management, wed love to hear from youKey...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Oakter - Consumer Brand by RIOT Labz Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Customer Support ExecutiveLocation:NoidaDepartment:Customer Support / Technical ServicesApply: | Are you atech-savvy professionalwith hands-on experience inSmart Energy MetersandAir Conditioning Products? Join our growing team atOakteras aCustomer Support ExecutiveWe're looking for someone with2–5 years of technical support experiencewho can...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Intelene Full time ₹ 3,60,000 per year

    Urgent job opening with one of our prestigious clientCTC- upto 3.6 LPAJob Description – Customer Support Executive• Serve as the point of contact for customers enquiries via phone, email, chat. • Respond promptly and professionally to customer inquiries, concerns, and complaints. • Identify and troubleshoot customer issues, providing accurate and...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India 3across Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location -Noida sector 125Job Description: Customer Support ExecutiveLocation: NoidaDesignation: Customer Support Executive (International voice Process)Experience: 0-3 years (Freshers can also apply)Roles & Responsibilities:Handle inbound and outbound calls, emails, and chat support to assist customers with their queries.Provide accurate information...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Creamy Foods Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a dedicated and confident Customer Support Executive to join our team at the Noida. The ideal candidate will have prior experience in voice-based calling roles, excellent communication skills, and a customer-first attitude.Key Responsibilities:*Handle inbound and outbound clients calls professionally.*Maintain accurate records of...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Voicetree Technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About the Company:MyOperator is a leading SaaS-based call management system that helps businesses streamline their customer communication. Founded by Ankit Jain, MyOperator enables companies to manage calls, track customer interactions, and enhance customer experience through cloud telephony solutions. Trusted by over 30,000+ businesses across India,...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India MyOperator Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the Company:MyOperator is a leading SaaS-based call management system that helps businesses streamline their customer communication. Founded by Ankit Jain, MyOperator enables companies to manage calls, track customer interactions, and enhance customer experience through cloud telephony solutions. Trusted by over 30,000+ businesses across India,...