
crm executive
1 day ago
We are seeking a CRM Executive to handle client relationships for the Exchange Department. The role involves managing client queries, coordinating exchange requests, and ensuring smooth communication between clients and internal teams.
Key Responsibilities:
- Serve as the first point of contact for clients regarding exchanges.
- Manage and update client data in the CRM system.
- Handle queries and complaints in a professional manner.
- Coordinate with operations, logistics, and sales teams for smooth processing.
- Track and monitor exchange status for timely closure.
- Prepare reports on exchange activities and client feedback.
Job Type: Full-time
Pay: ₹15, ₹24,822.02 per month
Work Location: In person
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