CRM - Head

7 days ago

Jaipur, Rajasthan, India VARDHMAN INTERNATIONAL SCHOOL Full time ₹ 12,50,000 - ₹ 15,00,000 per year

Position: Customer Relationship Management (CRM) Head

Industry: Real Estate

Experience Required: 10–15 years (preferably in Real Estate sector)

Age Range: 45–55 years (Male candidates preferred)

Location: Jaipur, Rajasthan

Compensation: ₹1.25 LPA – ₹1.50 LPA

Key Responsibilities

  • Lead the Customer Relationship Management (CRM) function for residential/commercial projects.
  • Manage post-sales customer interactions including documentation, agreements, payment schedules, possession, and handovers.
  • Handle customer queries, complaints, and escalations with professionalism and efficiency.
  • Ensure smooth coordination between sales, finance, legal, and projects teams for customer deliverables.
  • Monitor customer satisfaction and take proactive steps for customer retention & referrals.
  • Develop and implement CRM policies, SOPs, and service excellence standards.
  • Maintain accurate records of customer communication, dues, and handover status.
  • Drive initiatives to improve customer experience and reduce turnaround time in issue resolution.
  • Represent the company in client meetings, society formation processes, and RERA-related compliances.
  • Supervise and mentor CRM executives/team members.

Job Types: Full-time, Permanent

Pay: ₹50, ₹150,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

  • Head of Sales

    2 weeks ago

    Jaipur, Rajasthan, India PINKCITY JEWELHOUSE P. LTD. Full time ₹ 5,40,000 - ₹ 7,20,000 per year

    Job Title:Sales Head – B2B International Jewelry MarketLocation:Jaipur, SitapuraDepartment:Sales & Marketing, Budget: 12-18 LPAReports To:Management/Director, experience (8+ years) inB2B international jewelry salesor luxury product exports.Job Overview:A highly driven and experiencedSales Headto lead our international B2B jewelry sales operations. The...

  • Jewellery Industry Sales Head

    7 days ago

    Jaipur, Rajasthan, India PUKHRAJ GEMS PVT LTD Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Domestic Sales Head – Jewellery IndustryCompany Name: Pukhraj Gems Exports Pvt. LtdDepartment: Sales & MarketingReports To: Managing Director / CEOExperience Required: 7+ years in jewellery sales (with minimum 3 years in a leadership role)Education: MBA in Sales/Marketing or relevant field preferredJob Summary:We are seeking a highly driven and...

  • State Head

    2 weeks ago

    Jaipur, Rajasthan, India GoWin Search LLC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JobTitle: State Head (Sales & Distribution) - Architectural Hardware / Digital Access Systems/Hardware FittingsExperience: 10 to 12+ Years in Sales / Channel ManagementIndustry: Architectural Hardware / Building MaterialsLocation: RajasthanEmploymentType: Full-TimeWork Mode: On-SiteJob BriefWe are seeking an experiencedState Headto lead sales and...

  • head - application support

    2 weeks ago

    Jaipur, Rajasthan, India SK Finance Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role Overview:Head of Application Support will lead the enterprise application support function, ensuring seamless operation, performance, and enhancement of mission-critical systems including core lending platforms, CRM, digital channels, and analytics tools. This role demands strategic leadership, technical expertise, and strong stakeholder management to...

  • Marketing Head

    1 week ago

    Jaipur, Rajasthan, India Transfunnel Consulting Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    LocationJaipurWork Experience5 to 7 yearsJob TitleMarketing HeadResponsibilities:The Opportunity: Drive Our Brand & Deliver Client ExcellenceThis strategic role at TransFunnel requires a dynamic leader who can wear two hats with equal passion and precision:Lead TransFunnel's Growth: You will own and execute the annual marketing strategy for TransFunnel...

  • HEAD - APPLICATION SUPPORT

    2 weeks ago

    Jaipur, Rajasthan, India, Rajasthan SK Finance Ltd Full time

    Role Overview:Head of Application Support will lead the enterprise application support function, ensuring seamless operation, performance, and enhancement of mission-critical systems including core lending platforms, CRM, digital channels, and analytics tools. This role demands strategic leadership, technical expertise, and strong stakeholder management to...

  • Head of Marketing

    1 week ago

    Jaipur, Rajasthan, India TransFunnel Consulting Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Responsibilities:The Opportunity: Drive Our Brand & Deliver Client ExcellenceThis strategic role at TransFunnel requires a dynamic leader who can wear two hats with equal passion and precision:Lead TransFunnel's Growth: You will own and execute the annual marketing strategy for TransFunnel itself. This means driving our brand awareness across 360-degree...

  • Business Development Associate

    2 weeks ago

    Jaipur, Rajasthan, India FURNITECH Full time ₹ 2,40,000 - ₹ 2,70,000 per year

    Business Development Associate – JaipurLocation: Jaipur (Remote, field-based role)Company: FurnitechIndustry: Building Materials (Ceiling Tiles & Acoustic Panels)Type: Full-timeAbout UsFurnitech is a family-run business in the building materials sector, specialising in premium drop ceiling tiles and acoustic solutions. With a strong foundation and rapid...

  • Sales Trainer And Coach

    2 weeks ago

    Jaipur, Rajasthan, India ResoPro Training Services Full time ₹ 4,00,000 - ₹ 5,50,000 per year

    Company DescriptionAs the name suggests ResoPro stands for providing the best resources with a vision to bridge all gaps leading us towards a bright future. Through this venture, ResoPro delivers result-oriented soft skills training for corporates and institutions through workshops, seminars, and webinars.Role DescriptionThis is a full-time on-site role for...

  • IT Presales Executive

    7 days ago

    Jaipur, Rajasthan, India Fonix Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description: IT Sales ExecutivePosition:Sales ExecutiveLocation:JaipurDepartment:Sales & Business DevelopmentAbout UsWe are a fast-growing technology agency delivering high-quality web, mobile, and AI solutions for clients across the globe. Our focus is on building scalable digital products while maintaining excellent client relationships. We are now...