CRM Executive

2 days ago

Jaipur, Rajasthan, India Vensen Lighting Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job description:

  • Communicate with customers to take orders, answer queries, and share updates.
  • Coordinate with the production team to ensure timely manufacturing of orders.
  • Liaise with the quality/rejection team for product inspection and issue resolution.
  • Prepare quotations, proforma invoices (PI), and order sheets in Excel.
  • Track orders from booking to dispatch, ensuring on-time delivery.
  • Maintain order records, stock updates, and customer databases.
  • Follow up internally on delays, rejections, or customer complaints.
  • Share dispatch details and confirmations with customers.
  • Support management with MIS reports and order status updates.

Requirements

  • Graduate in Commerce / Business Administration / Supply Chain (preferred).
  • 1-2 years of experience preferred in order processing, customer coordination, or sales support (manufacturing industry experience preferred). Freshers can also apply.
  • Proficiency in MS Excel (quotations, PIs, reports).
  • Strong communication and coordination skills (Hindi & English).
  • Ability to multitask, problem-solve, and manage timelines.
  • Detail-oriented, process-driven, and customer-first mindset.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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