CRM Executive

1 week ago

Jaipur, Rajasthan, India Derewala Industries Limited Full time ₹ 2,50,000 - ₹ 7,50,000 per year

About Derewala Industries Ltd.:

Derewala is a name synonymous with innovation, sustainability, and quality in the world of jewelry manufacturing. With cutting-edge technology and a global clientele, we are committed to creating timeless pieces while maintaining eco-friendly practices. Since our humble beginnings in 1987, we have adhered to the highest standards of quality and on-time delivery. Headquartered in Jaipur, India's jewellery hub, Derewala has expanded its global footprint, serving esteemed clients in over 30 countries across 6 continents.

Location
- Sitapura, Jaipur

Working Days
- 6

Sample and Brief Management
:

  • Review all new and specific jewellery briefs, collaborating with production and PPC (Production Planning & Control) teams to ensure samples are production friendly.
  • Send approved samples and briefs to customers, providing tracking details and photos.

Inspection and Reporting
:

  • Prepare and send all inspection reports to customers, ensuring thorough documentation and accuracy.
  • Manage approvals for PP samples, shipment samples, and packaging samples, including tracking details, and ensure timely customer communication.

Shipment and Post-Shipment Communication
:

  • Inform buyers once a shipment has been dispatched (mandatory for every PO).
  • Notify buyers of any delays at least 10 days before shipment, ensuring transparency and proactive issue resolution.

Design and Offer Management
:

  • Issue design briefs and prepare offers for new or existing designs.
  • Prepare and send quotations for customer requests.

Sample and Material Follow-Up
:

  • Track progress and follow up on samples and materials, ensuring timely delivery and quality control.
  • Fill out specification sheets required by customers and prepare return invoices as needed.

Shipment and Goods Processing
:

  • Verify the quality of all sample shipments, prepare Return Goods Authorization (RGA), and coordinate with the Exim (Export-Import) department for shipment documentation.

Customer Communication
:

  • Manage email communications with buyers, ensuring clear, professional, and timely responses.

Preferred Candidate Profile-

  • 0-3 years of experience in merchandising/ customer relationship management in Luxury Goods/ Retails industry
  • Excellent communication and interpersonal skills
  • Must be graduate or MBA / PGDM holder

  • CRM Executive

    2 days ago

    Jaipur, Rajasthan, India Vardhman Group Full time ₹ 16,00,000 - ₹ 32,00,000 per year

    CRM Executive (Real Estate)Experience: 2–5 yearsKey Responsibilities:Handle customer communication post-booking.Coordinate for agreements, payments, and possession documentation.Maintain CRM database and ensure timely follow-ups.Assist in preparing reports and client updates.Requirements:Graduate with real estate CRM background.Good communication and...

  • crm executive

    2 weeks ago

    Jaipur, Rajasthan, India Idaho International Full time ₹ 1,80,000 - ₹ 2,94,240 per year

    We are seeking a CRM Executive to handle client relationships for the Exchange Department. The role involves managing client queries, coordinating exchange requests, and ensuring smooth communication between clients and internal teams.Key Responsibilities:Serve as the first point of contact for clients regarding exchanges.Manage and update client data in the...

  • Office Assistant/CRM

    4 days ago

    Jaipur, Rajasthan, India Client of solutionbox Full time ₹ 18,00,000 - ₹ 30,00,000 per year

    Job Title:CRM Executive / Office CoordinatorLocation: jawahar circleExperience: Minimum 2 yearsJob Description:A reputed organization in the services industry is looking for an experienced CRM Executive cum Office Coordinator for its Jawahar circle(Jaipur) office. The ideal candidate should have at least 2 years of experience in client handling and office...

  • Senior Manager – CRM

    8 hours ago

    Jaipur, Rajasthan, India Vardhman Group Full time

    Senior Manager – CRM (Real Estate)Experience: 8–12 yearsKey Responsibilities:Lead the CRM team and ensure seamless customer experience post-sales.Oversee agreement execution, payment tracking, and possession processes.Manage customer escalations and ensure timely resolutions.Coordinate with sales, accounts, and projects teams.Maintain reports and improve...

  • CRM Executive

    6 days ago

    Jaipur, Rajasthan, India UpRevol Technologies Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Build and nurture lasting relationships with current clients.Proactively engage with existing customers to assess their needs and drive repeat business.Act as the main point of contact for client inquiries, requirements, and feedback.Work closely with internal teams to ensure a seamless customer experience and quickly resolve any issues.Create and maintain...

  • Executive Assistant

    5 hours ago

    Jaipur, Rajasthan, India Gems Paradise Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Summary:The Executive Assistant & CRM Executive provides comprehensive support to senior management while also managing customer relationship initiatives. This dual role requires strong organizational skills, attention to detail, and the ability to coordinate administrative, operational, and client engagement tasks. The position ensures smooth...

  • Crm Executive

    1 week ago

    Jaipur, Rajasthan, India Nangalia Ruchira Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:Manage customer relationships through effective communication and issue resolution.Collaborate with cross-functional teams on product development and marketing initiatives.

  • CRM Executive

    4 days ago

    Jaipur, Rajasthan, India Vensen Lighting Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job description:Communicate with customers to take orders, answer queries, and share updates.Coordinate with the production team to ensure timely manufacturing of orders.Liaise with the quality/rejection team for product inspection and issue resolution.Prepare quotations, proforma invoices (PI), and order sheets in Excel.Track orders from booking to...

  • Customer Relationship Management Executive

    6 days ago

    Jaipur, Rajasthan, India Reliant Housing Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: CRM Executive – Real Estate Location: Jaipur, Rajasthan Industry: Real Estate & Construction Department: Sales & Customer RelationshipRole OverviewWe are looking for a dedicated and proactive CRM Executive to manage customer lifecycle, ensure seamless communication, and enhance customer satisfaction for our residential projects. The role...

  • Office Executive

    6 days ago

    Jaipur, Rajasthan, India Reliant Housing Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Office Executive – Real Estate Location: Mansarovar Extension, Jaipur, Rajasthan Industry: Real Estate – Sales & Customer Handling Experience: 2–4 Years (Real Estate Preferred)Role SummaryWe are seeking a smart and organized Office Executive to handle documentation, coordination, reporting, and daily administrative support at our sales office....