Executive Assistant
6 hours ago
Position Summary:
The Executive Assistant & CRM Executive provides comprehensive support to senior management while also managing customer relationship initiatives. This dual role requires strong organizational skills, attention to detail, and the ability to coordinate administrative, operational, and client engagement tasks. The position ensures smooth executive functioning and enhances customer satisfaction through effective CRM practices.
Key Responsibilities:
1. Executive Assistance
2. CRM (Customer Relationship Management)
3. Coordination & Communication
4. Administrative & Reporting
Key Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking ability.
- Proficiency in MS Office (Excel, PowerPoint, Word) and CRM software.
- Customer service orientation with problem-solving mindset.
- Ability to handle confidential information with integrity.
- Time management and ability to work under pressure.
Educational & Experience Requirements:
- Graduate in Business Administration/Commerce/Marketing or related field.
- 3–6 years of experience as an Executive Assistant, CRM Executive, or similar role (preferably in retail/luxury/jewellery industry).
- Familiarity with CRM platforms and database management.
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