Senior Operations Manager

Designation: Operations Manager (COO-Level Responsibility)

Location: Cuttack / Bhubaneswar, Odisha

Reports To: Managing Director

Department: Operations

Company: Z Pharmaceutical

CTC: Approx. ₹10,00,000 per annum (negotiable based on experience & fit)

About Z Pharmaceutical
Z Pharmaceutical is a fast-growing pharmaceutical distribution company. We specialize in marketing and distribution of branded pharmaceutical and healthcare products to hospitals, pharmacies, and healthcare institutions across Odisha, Jharkhand, West Bengal and entire North East. The company is on a steady growth trajectory and is looking for an operations leader who can take full ownership of business performance and execution.

Role Summary:
The Operations Manager will function as the Chief of Operations, responsible for the company's overall business performance, process efficiency, compliance, and profitability.

This position is intended for a strong executor and strategic thinker who can take end-to-end responsibility of the business, akin to a Chief Operating Officer (COO).

Key Responsibilities:
1. Business & Strategic Operations
* Translate management goals into actionable operational and financial plans.

* Drive revenue growth and ensure profitability through effective cost and margin management.

* Monitor business KPIs and prepare monthly review reports for management.

* Support business expansion, vendor partnerships, and new product additions.

2. Supply Chain, Procurement & Warehousing
* Oversee procurement, inventory management, logistics, and distribution functions.

* Ensure timely stock availability, accurate order fulfillment, and efficient warehouse operations.

* Maintain batch traceability, stock rotation, and adherence to cold chain protocols where required.

* Implement process improvements and ERP/MIS-based monitoring systems.

3. Finance & Commercial Management
* Ensure timely collections and maintain credit discipline across customers.

* Manage payables, vendor settlements, and cost control initiatives.

* Work with finance team for budgeting, forecasting, and monthly financial tracking.

4. Compliance & Governance
* Ensure adherence to all statutory norms — D&C Act, trade licenses, GST, and local regulations.

* Maintain all records, licenses, and documentation required by regulators.

* Ensure audit readiness and address any compliance observations proactively.

5. People & Culture
* Lead and mentor a team across warehouse, logistics, accounts, and admin.

* Establish clear reporting lines and performance goals.

* Create a culture of discipline, accountability, and continuous improvement.

6. MIS & Process Digitization
* Drive use of ERP, digital dashboards, and real-time business analytics.

* Present monthly performance reports with data-backed insights and actions.

Key Skills & Attributes:
* Leadership with a sense of ownership

* Strong commercial & financial acumen

* Hands-on understanding of supply chain operations

* Analytical mindset and structured problem-solving

* Excellent communication and people management skills

* Familiarity with pharma trade norms and compliance

Qualifications & Experience:
* Graduate or Postgraduate in Pharmacy / Commerce / Business Management

* MBA preferred (Operations / Supply Chain / Strategy)

* 8–15 years of experience in pharma distribution, FMCG distribution, or healthcare logistics

* Minimum 5 years in a senior operational or P&L leadership capacity

Compensation & Growth
* CTC: Around ₹10 LPA (negotiable)

* Incentives: Performance-linked variable pay

* Benefits: Standard reimbursements and travel allowance

* Growth Path: Eligible for elevation to a full COO role with company expansion