ISD calling Service desk

Job Description of Service Desk AnalystRole: Service Desk AnalystAccountability• Ability to work in 24*7 environment, this is a must• First Point of Contact for users to report Technical issues• Record all interactions through call, email or chat in the Ticketing System. Resolve issuesunder support boundaries and route issues beyond scope to the...

Responsibilities:Service Desk Management:Act as the single point of contact for users seeking IT support.Process incoming service requests from clients (via telephone, email, and other means).Answer all incoming telephone calls on the Service Desk support line.Create service tickets using the SNS ticketing system.Assess ticket resolution timeframe and...

Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and...

Job Title : Service Desk. Years of Experience : 2 to 3.5 Years. Location : Noida. Notice Period : Immediate to 30 Days. Job Descriptions : Service Desk Analyst.Service Desk Analyst (Help Desk Analyst, DSS Analyst 1st line help desk person, 1st line DSS. person). The Service Desk Analyst s role is to ensure proper computer and software operation and to...

Service Desk Engineer - 2 RequirementsBudget - L Yrs. Upto 12 LPABudget - L2 Team Lead - 5-7 Yrs. Upto 20 LPAWork Mode - All 5 days WFO, It can be any 5 days in a weekLocation : Noida - WFONP : 30 daysExperience : 2-7 yrsBudget : Max 15 LPAPayroll :STL - Sterlite Technologies LimitedAdobe ProjectRequirement 1. L1 Service Desk EngineerJob Title:Service Desk...

Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for...

Company DescriptionCoforge is a global digital services and solutions provider specializing in delivering real-world business impact through deep domain expertise and emerging technologies. As the 7th largest Indian IT services firm, Coforge recorded $1.45 billion in revenue in FY25, and enters FY26 with a $1.55 billion executable order book. Coforge...

Responsibilities:* Greet guests, manage front desk operations & handle queries via phone/in person* Maintain guest database & update records accurately* Coordinate housekeeping services & resolve issues promptly

Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users...

"Senior Service Desk Associate English India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses,...