Customer Relationship Manager

2 weeks ago


Sahibabad, Uttar Pradesh, India ESPEE Industries Full time ₹ 15,000 - ₹ 2,50,000 per year
  • Customer Communication & Support: Act as a main point of contact for customers, handling inquiries, complaints, and feedback to ensure a positive customer experience.
  • Relationship Building: Develop and nurture long-term relationships with key clients, fostering trust and loyalty.
  • Strategy Implementation: Develop and execute strategies for customer retention, engagement, and satisfaction to improve customer lifetime value.
  • Customer Data Analysis: Collect and analyze customer data to identify patterns, trends, customer needs, and opportunities for improvement in services and strategies.
  • Must know to work on Google sheets.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer



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