Retail Sales Executive

2 days ago

Jaipur, Rajasthan, India Gems Paradise Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Senior Sales Executive Jewellery (B2C)

Location: Jaipur, Rajasthan

Department: Retail Sales B2C

Reports To: Store Manager / Sales Manager

Employment Type: Full-Time

Job Summary:

We are looking for an experienced and customer-focused Senior Sales Executive to join our retail jewellery team. The ideal candidate will have a strong background in B2C luxury or fine jewellery sales, with a proven ability to drive sales, build lasting client relationships, and deliver exceptional service. This role demands deep product knowledge, persuasive selling skills, and the ability to handle high-value transactions with integrity and professionalism.

Key Responsibilities:

Sales & Customer Engagement:

  • Greet and assist walk-in customers with warmth, professionalism, and product expertise.
  • Understand customer needs and preferences to offer suitable jewellery options (gold, diamond, platinum, gemstones, etc.).
  • Achieve and exceed individual and store-level sales targets.
  • Handle premium/VIP customers with discretion and personalized service.

Product Knowledge & Demonstration:

  • Maintain strong knowledge of current collections, new arrivals, metal purity, hallmarking, gemstone grading, and pricing.
  • Demonstrate jewellery pieces with confidence and educate customers on craftsmanship, certifications, and after-sales services.

Client Relationship Management

  • Build long-term relationships with customers through excellent service, timely follow-ups, and personal engagement.
  • Maintain and update customer data using CRM tools or systems.
  • Handle after-sales service queries and ensure high customer satisfaction.

Operational Support:

  • Assist in daily store operations, including stock display, replenishment, and product arrangement.
  • Conduct basic quality checks and ensure security and handling protocols are followed.
  • Participate in physical stock counts and store events or promotional campaigns.

Qualifications:

  • 5+ years of experience in B2C sales, preferably in fine jewellery, luxury retail, or high-end fashion.
  • Strong communication and interpersonal skills in English.
  • High level of personal grooming and professional presentation.
  • Knowledge of POS systems, billing software, and CRM tools.
  • Ability to understand client buying behavior and close high-value sales confidently.

Preferred Attributes:

  • Certified training in sales or jewellery (e.g., GIA, IGI, or similar) is an advantage.
  • Strong client network or existing HNI clientele is a plus.
  • Ability to work weekends, festive periods, and peak seasons with flexibility.

Salary Bracket:

  • As per Industry norms.

How to apply:

Email ID -

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