Senior Customer Service Associate

20 hours ago

Jaipur, Rajasthan, India Reliance Retail Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Overview
Reliance Retail is India's largest, fastest growing and most profitable retailer with a vast omni-channel presence. Established in 2006, we aim to revolutionize retail with excellent value propositions, quality products, and unmatched shopping experiences. Serving over 193 million loyal customers across a range of categories, we maintain the largest store network nationwide with a strong supply chain, backed by a skilled workforce, providing top-tier customer service. Headquartered in Mumbai, Maharashtra, we are a leader in the retail industry.

Job Overview
We are seeking a dedicated Senior Customer Service Associate to join our team at Reliance Retail in Jaipur. This full-time, junior-level position requires candidates to have 1 to 3 years of relevant experience. The successful candidate will leverage their expertise in footwear sales, customer service, and more to enhance our customer interactions and drive satisfaction.

Qualifications And Skills

  • Must have a strong background in customer service, ensuring excellent communication and satisfaction. (Mandatory skill)
  • Proven experience in footwear sales and knowledge of the footwear retail environment is essential. (Mandatory skill)
  • Experience in sales operations, effectively managing daily retail activities and maximizing store efficiency.
  • Genuine enthusiasm for helping customers and a proactive approach to resolving their concerns.
  • Ability to handle customer queries and provide solutions in a timely and professional manner.
  • Excellent verbal and written communication skills, adaptable to a fast-paced retail environment.
  • Footwear experience with a deep understanding of customer preferences and market trends. (Mandatory skill)
  • Ability to work collaboratively in a team environment while also handling tasks independently.

Roles And Responsibilities

  • Assist customers by providing exceptional service and addressing any inquiries or concerns they may have.
  • Utilize expertise in footwear to guide customers in making informed purchasing decisions.
  • Maintain a thorough knowledge of product offerings and current promotions to enhance sales.
  • Handle sales operations and ensure smooth running of store activities on a day-to-day basis.
  • Work closely with the team to achieve sales targets and improve the overall customer experience.
  • Remain updated on industry trends and incorporate new strategies to boost customer satisfaction.
  • Assist in store merchandising, inventory management, and the upkeep of a welcoming retail environment.
  • Develop positive customer relationships, increasing loyalty and boosting repeat business.

  • Customer Service Associate

    2 weeks ago

    Jaipur, Rajasthan, India Hire Lab Career Solutions Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Position - Customer Support Associate (Email & Messaging)Skillset - Fluent English (Written & Verbal)- Experience with Zendesk or similar ticketing tools- Strong Customer Service (CS) skills- Problem-solving & multitasking ability- Basic computer proficiencyQualification - Any Graduate/ UndergraduateExperience - Minimum 6 months of Experience/ Non-Voice /...

  • Customer Service Associate

    5 days ago

    Jaipur, Rajasthan, India Upskill Academy Full time ₹ 20,000 - ₹ 35,000 per year

    Job Title: Customer Service Associate – Voice ProcessWORK FROM OFFICEProcess: – International Voice SupportWork Type: Customer Service (Voice)Eligibility: Minimum 6 months of International BPO Voice ExperienceQualification- GraduationSalary: Up to ₹35,000Interview Rounds: HR, Operations & Client RoundShifts & Week Offs: 5.5 days working, rotational...

  • Guest Services Associate

    2 weeks ago

    Jaipur, Rajasthan, India The Innkeeping Co. Hotels Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionThe Innkeeping Co. operates a collection of intimate and small luxury hotels situated in some of India's most captivating destinations. Our true distinctiveness, however, lies in its people, carefully selected for their individuality and warmth and rigorously trained to provide service that is intuitive, discreet, and exacting. This...

  • Guest Services Associate

    6 days ago

    Jaipur, Rajasthan, India Moustache Escapes Full time ₹ 13,000 - ₹ 39,000 per year

    Role:- Guest Services Associate/Stewardlocation:- JaipurCompany:- MoustacheExperience:- 1-3 yearOverview:As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service,...

  • F&b Service Associate

    6 days ago

    Jaipur, Rajasthan, India Moustache Escapes Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: F&b Service Associate / GSA / StewardJob Location: JaipurOverview:As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent...

  • F&b Service Associate

    5 days ago

    Jaipur, Rajasthan, India Moustache Escapes Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: F&b Service Associate / GSAJob Location: JaipurOverview:As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer...

  • Senior Associate

    6 days ago

    Jaipur, Rajasthan, India Paytm Services Private Limited Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Senior Associate - KAM (Jaipur) - EDC About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream...

  • Customer Support Associate

    2 weeks ago

    Jaipur, Rajasthan, India Transcom Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Company - TranscomWorkExperience- Customer Support AssociateBlended ProcessBatch Date18th-September-2025Eligibility- Minimum 6 Months of experience required in Voice Process.(Customer Support Associate)Excellent Communication Skills RequiredUndergraduate and Graduate Both are eligible to apply for this position.Salary- UPTO 30KCTCRounds -HR, Operations and...

  • Customer Support Associate

    7 days ago

    Jaipur, Rajasthan, India BMT Events and Happening Solutions Full time ₹ 3,78,000 - ₹ 4,20,000 per year

    Job Description:We are hiring Customer Support Associates for our US process. This is a blended role (Voice + Non-Voice) where you will handle customer interactions across multiple channels.Key Responsibilities:Handle inbound & outbound customer queries via calls, emails, and chat.Resolve customer concerns with accuracy and empathy.Assist customers with...

  • Customer Care Associate

    3 days ago

    Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Care AssociateType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Care Associates to handle outbound calls (150–200/day) for lead generation and customer support. Responsibilities include qualifying prospects, resolving queries, and updating CRM records. No...