Caller

2 weeks ago


Delhi, Delhi, India Stanmax Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Location: Model Town, Delhi

Mode: On-Site

Working: Mon-Sat (9 AM-6 PM)

Job Summary:

We are looking for a motivated and confident
Telecaller
to join our team. The ideal candidate will be responsible for handling outbound and inbound calls to achieve sales targets, provide information to customers, and maintain good customer relationships.

Key Responsibilities:

  • Make outbound calls to prospective customers to promote products/services.
  • Handle inbound customer inquiries and provide accurate information.
  • Generate leads, follow up with customers, and maintain lead databases.
  • Understand customer requirements and recommend suitable products/services.
  • Maintain call records, feedback, and customer interactions in CRM systems.
  • Meet daily/weekly/monthly call and sales targets.
  • Resolve customer complaints or escalate issues to the concerned department.
  • Build and maintain a positive relationship with customers.

Requirements:

  • Minimum qualification: 10+2 or Graduation (any stream).
  • Proven experience as a telecaller, telesales representative, or similar role preferred.
  • Excellent communication and interpersonal skills.
  • Good command of [language(s) required – e.g., English, Hindi, regional language].
  • Ability to handle rejection and remain motivated.
  • Basic computer knowledge and familiarity with MS Office or CRM software.

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