Tele Caller

3 days ago

Delhi, Delhi, India JK Events & Advertising Full time ₹ 2,40,00,000 - ₹ 2,42,40,000 per year

Tele Caller (Public Relations) Female Preferred

Location:

Okhla Industrial Estate, New Delhi

(with coordination for Punjab & Haryana branches)

About Company:

JK Events & Advertising is a leading 360° marketing and advertising agency offering ATL, BTL, and digital marketing services across India. We work with top brands and businesses to deliver creative, impactful campaigns that help them grow.

Visit us at

Job Summary:

We are looking for a confident and friendly Tele Caller (Public Relations) to manage client communication and satisfaction calls. The person will handle coordination between our Punjab & Haryana branches, check client feedback, solve their queries, and share reports with the related department.

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Key Responsibilities:

  • Coordinate with Punjab and Haryana state branches to ensure smooth communication and timely service delivery.
  • Call and follow up with clients from different branches to confirm their satisfaction with our services.
  • Collect client feedback and record any issues, complaints, or improvement suggestions.
  • Resolve client queries politely or forward them to the right department/person for action.
  • Maintain accurate records of all calls, feedback, and follow-up updates.
  • Prepare daily/weekly reports and share them with the reporting manager or concerned team.
  • Support the PR and client service team with any coordination or follow-up tasks as needed.

Requirements:

  • Education: Minimum 12th pass; Graduation preferred.
  • Experience: 1–2 years in tele-calling, customer support, or client relations.
  • Skills:
  • Strong communication in Hindi and English (Punjabi is an added advantage).
  • Good listening skills and a polite, professional phone manner.
  • Basic computer knowledge (MS Word, Excel, Email).
  • Positive attitude, confidence, and ability to handle multiple client conversations efficiently.

What We Offer:

  • Friendly and professional work environment.
  • Opportunity to grow in marketing and client relations.
  • Regular feedback and communication skill training.
  • Competitive salary with performance-based incentives.

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment
  • Paid time off

Work Location: In person

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