Senior Executive – Customer Success
1 day ago
JobTitle: Senior Executive – Customer Success (BGVServices)Experience: 3–5 Years Location: Chennai, IndiaAboutUs Verifitech India Info Pvt Ltd is a leadingBackground Verification (BGV) and HR Services provider, enabling organizationsto make confident and informed hiring decisions. We are looking for a Senior Executive – Customer Success to manageclient relationships and ensure seamless service delivery.KeyResponsibilities: • ClientRelationship Management: Act as the primarypoint of contact for clients, addressing queries and ensuring satisfaction.• Onboarding& Implementation: Support new clientsonboarding, explaining processes, timelines, and requirements clearly.• ServiceDelivery Oversight: Monitor end -to -end BGVprocesses to ensure accuracy, quality, and timely delivery.• IssueResolution: Handle client escalations promptly,working with internal teams for effective resolution.• PerformanceReporting: Share periodic updates, reports, andinsights with clients to maintain transparency.• Cross -sell& Upsell Support: Collaborate with businessdevelopment teams to identify opportunities for service expansion.• RelationshipBuilding: Conduct regular review meetings withclients to build long -term partnerships. RequirementsSkills& Qualifications: • 3–5years of experience in Customer Success / Client Servicing roles withinBGV or HR services.• Strong communication,relationship management, and problem -solving skills.• Proficiency in MS Office and basic CRM tools.• Ability to manage multipleclients and deadlines efficiently.• Customer -oriented mindset witha focus on service excellence. BenefitsWhatWe Offer: • Competitive salary withperformance incentives.• Opportunities for professionalgrowth and career advancement.• Exposure to top corporateclients and HR industry practices.
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Customer Success Executive
6 days ago
Chennai, Tamil Nadu, India 8QUEENS SOFTWARE TECHNOLOGIES PRIVATE LIMITED Full timeA Customer Success Executive (CSE) is responsible for ensuring customer satisfaction, smooth onboarding, and ongoing support to drive product adoption, retention, and business growth. They act as the primary point of contact for customers, building strong relationships by understanding customer needs, resolving issues, and advocating for customers within the...
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Senior Customer Success Manager
2 days ago
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Customer Success Executive
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Customer Success Executive
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Customer Success Executive
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Head of Customer Success
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Client Onboarding
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Customer Success Executive(Fresher)
4 days ago
Chennai, Tamil Nadu, India TargetBay Full time**About TargetBay**: **Position**: Customer Success Executive **Experience**: Freshers **Shift: Night Shift(US)** **Notice Period**: Immediate Joiners **Desired Profile**: - Excellent communication skills - Should be able to communicate effectively - Should be willing to work in US shift - Must have good customer handling skills