Export Coordinator

1 day ago

Delhi, Delhi, India MERINO INDUSTRIES LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Interface between international customer/buyer and sales manager and factory.
  • Coordinate for all activities from order generation to delivery, once the sale is concluded Punch in details in the system.
  • Track enquiry details, sampling, prices, order placement, shipment & delivery.
  • Take feedback from plant and keep international customer/buyer informed of the order status and other details
  • Generate & present weekly reports on turnaround time.
  • Keep a track of budget & actual buyer wise.
  • Follow up on new requirement/enquiry.
  • Take care of complete sampling requirement.
  • Timely execution of marketing requirement of international customer, coordinating with marketing for designs & plant for execution
  • Follow up on complaints, if any and ensure timely closure.
  • Co-ordinate with finance for credit notes and claim analysis.
  • Ensure that information on movement of SKUs of the buyer are monitored and shared on time.
  • Ensure all orders are executed on time.
  • Ensure all new development are entered & maintained in system.
  • Experience in working on CRM or similar platform and update on Daily Basis to maintain progress of each job on system
  • Post Shipment activities to be Monitored and close follow up till delivery of products.
  • Payment follow ups with Customer and check on any outstanding payment with accounts.
  • Knowledge about third party inspections and documentations required to ensure timely dispatch of orders.
  • Should have a sound technical background to understand the nitty-gritty of laminates and other allied products
  • Regular follow ups with all departments/Stakeholders involved, for smooth operations

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