Sr. Branch Manger
5 hours ago
Location: Marol, Andheri (Mumbai)
Industry: Insurance
Job Responsibilities:
- End-to-end management of the telesales operations for the insurance vertical.
- Lead and supervise a team of Team Leaders and Sales Executives to ensure daily/monthly sales targets are achieved.
- Drive performance through structured sales strategies, team motivation, and performance review.
- Monitor key performance indicators (KPIs) and implement action plans to improve productivity and conversions.
- Train and coach the telesales team to maintain a strong, high performing workforce.
- Collaborate with senior management on planning and executing business growth strategies.
- Ensure adherence to compliance, quality standards, and regulatory guidelines in telesales processes.
- Design and implement sales structures to maximize performance and motivation.
Candidate Requirements:
- Must have extensive experience in telesales (minimum 7-10 years), with at least 4+ years in a managerial or branch head role.
- Insurance background is a must 70-80% of the candidates experience should be in the insurance domain.
- Should have handled large telesales teams and achieved exceptional sales results.
- Proven track record of achieving and exceeding business targets and contributing to revenue growth.
- Strong knowledge of insurance products, customer lifecycle, compliance and sales funnel management.
- Excellent communication (verbal & written) and interpersonal skills.
- Strong leadership qualities with the ability to lead from the front and drive results.
- Ability to handle pressure, solve problems, and work in fast-paced sales driven environment.
- Tech-savvy and data oriented approach to performance tracking and reporting.
We are looking for a resource who is not only experienced but can also be a strategic contributor to the growth of our telesales business.
Job Types: Full-time, Permanent
Pay: ₹1,500, ₹2,000,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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