Airline Reservation
2 days ago
Company Description
In full operation since 2006, Rayna Tours and Travels—an ISO-certified company—has established itself as one of the leading tour operators in the UAE. We deliver tailored travel management services that make leisure and business travelers worldwide feel welcome. Headquartered in Dubai, Rayna Tours operates branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune (India), alongside over 70 travel outlets across Dubai's major four-star and five-star hotels. Our leadership team blends expertise across tour categories with a single goal: tailoring travel programs and services to each client's unique needs. As a proud winner of the TripAdvisor Excellence Award, our reputation for excellence is built on years of unmatched industry knowledge, professionalism, and transparent business practices with competitive pricing.
Role Description
This is a full-time on-site role located in Pune for an Airline Reservation & Ticketing Corporate Travel Consultant. The Travel Consultant will be responsible for managing airline reservations and ticketing for corporate clients, providing excellent customer service, and assisting clients with their travel needs. Daily tasks include booking flights, handling reservations modifications, ensuring compliance with corporate travel policies, and liaising with airlines for any travel-related issues. The role requires effective communication with clients and vendors, as well as maintaining accurate travel records and documentation.
Q
Having Min 7-8 Years experience with Travel Company
Proficiency in Routings, Group bookings, fare calculations, pricing, processing tickets, refunds, and exchanges
Expert knowledge of Air Fares Policies & Procedures
Should have expert knowledge of Amadeus / Highly skilled.
Knowledge of Travelport & Sabre : added advantage
Good knowledge of Microsoft Outlook, Word and Excel
Able to use current technology and easily adapt to changes in technology as they come.
Must be able to thrive in an ever-changing technical environment.
Proactive consultant - solutions oriented and accountable
Excellent working knowledge of the travel industry, application of client travel policies,
procedures and processes (including complex international reservations and changes)
Excellent written, verbal communication and presentation skills
Excellent skills to communicate well with Airlines, suppliers & customers
Possesses the ability to thrive as a positive contributor in a high-touch, complex interaction environment
Demonstrates the ability to organize and prioritize workload
Must be proficient in research determining root cause analysis
Excellent innovator and problem solver
Strong knowledge in conflict resolution, leadership strategies, supplier management & client engagement.
Ability to work flexible hours and adjust shift as needed for coverage
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