Customer Service

Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them. Keeps track of customer correspondence and logs key account information and customer data. Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem,...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

**On site Job (Work Form Office)** **Key Responsibilities**: **1.** **Customer Interaction**: Provide information about packages, services, and assist with booking inquiries. Address customer concerns and resolve issues in a timely and professional manner. **2.** **Booking Coordination**: Process bookings and reservations accurately. Coordinate with the...

**Job Summary**: MrMed is looking for "Customer Service Representative" to assist its customers for order support over telephone/ chat channels. As a Customer Service Representative, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Age -18-30 Voice Process Pay: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident...

Education Qualification : Higher Secondary Passed Age: 22-37 Gender : Both Male and Female Experience : Minimum 1 Year in customer service / Renewals / Upselling Salary : 18,000 - 26000 in Hand (Based on Last Drawn) Shift Timings : Females : 10 am to 7 pm Males : 12 Pm to 9 Pm Five days working with 2 rotational week offs Languages : Tamil and...

Customer Service: Providing excellent customer service to enhance customer satisfaction and loyalty. This involves responding to customer inquiries, addressing complaints, and resolving issues effectively and efficiently. Reservation Management: Assisting customers with booking and managing their travel arrangements, including trains, accommodations,...

**Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

**Job Types**: Full-time, Part-time, Permanent, Fresher Pay: ₹18,806.35 - ₹32,320.30 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday - Morning shift - Weekend availability Supplemental Pay: - Commission pay - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass)...