Customer Service Officer

**About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...

**Job Summary**: MrMed is looking for "Executive - Customer Service" to assist its customers for order support over telephone/ chat channels. As a Executive - Customer Service, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

**Define the Role**: Clearly outline the responsibilities, qualifications, and expectations for the customer service role. Determine whether it's entry-level or requires specific skills or experience. - **Create a Job Description**: Write a detailed job description that includes the job title, duties, qualifications, and any other relevant information....

**Job Title**:Customer Service Officer **Function**: Customer Development - Sales **Work Location**:Coimbatore **Work Level**:1A **ABOUT ICE CREAM: Life Tastes Better with Ice Cream** Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft...

**We are Hiring!!!** **Designation**: Customer Service Officer **Process**: Voice Process (Inbound) **Language**: - **English & Malayalam** - **English & kannada** - **English & Telugu** **Skills**: Average/ Good communication can be considered **Experience : Fresher's** **Qualification**: Graduate / Undergraduate **Salary**: 18K CTC & 15K...

MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls -...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Paid sick time - Paid time off Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...

Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...

**Resolving Complaints**: Handling and resolving customer complaints in a timely and effective manner, ensuring the customer feels heard and valued. - **Managing Records**: Keeping accurate records of customer interactions and transactions, noting any inquiries, complaints, and actions taken. - **Providing Information**: Offering detailed information about...