Collection Executive

1 day ago


Raj Bagh DelhiNCR, India Trafin Global Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description – Recovery Executive / Recovery Officer Position: Recovery Executive

Department: Collection / Recovery

Location: New Delhi

Reporting To: Team Leader / Recovery Manager

  • Key Responsibilities: Contact customers to recover overdue payments through calls and follow-ups.
  • Remind customers about outstanding dues and provide repayment options.
  • Negotiate and convince customers for timely payment.
  • Maintain accurate records of customer interactions and payment commitments.
  • Achieve daily, weekly, and monthly recovery targets.
  • Escalate disputed or non-responsive cases to the manager.
  • Ensure compliance with company policies and legal guidelines during the recovery process.
  • Required Skills: Strong communication and persuasion skills (English, Hindi, or regional language).
  • Good negotiation and convincing ability.
  • Basic computer knowledge (MS Office / Excel / CRM tools).
  • Target-driven with the ability to work under pressure.
  • Professional, disciplined, and result-oriented.


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