Collection Executive
2 days ago
Collection Agent – Job Description
Experience: 1 years in Tele collection Executive
Location: Sector 39, Gurugram
Job Summary
We are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.
Key Responsibilities
Contact customers by phone, email, and other channels to collect on overdue accounts.
l Negotiate and establish realistic repayment plans tailored to customer circumstances.
l Accurately document all interactions and commitments in the collections system.
l Conduct timely follow-ups to ensure adherence to payment arrangements.
l Resolve customer disputes and escalate complex cases when needed.
l Ensure strict compliance with debt collection laws and internal policies.
l Maintain professionalism, empathy, and tact in all interactions.
l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).
l Provide feedback to management on trends, risks, and customer behavior.
Qualifications & Skills High school diploma required; degree in business/finance is an advantage.
l Prior experience in collections, customer service, or sales preferred.
l Strong communication and negotiation skills.
l Ability to manage objections and handle difficult conversations professionally.
l Detail orientation with accurate data entry skills.
l Resilience and stress tolerance.
l Familiarity with collections platforms, CRM systems, and MS Office.
l Knowledge of debt collection laws and compliance requirements.
Collection Agent – Job DescriptionCompany: TEMPORA MUTANTUR PRIVATE LIMITED
Experience: 1 years in Tele collection Executive
Location: Sector 39, Gurugram
Job SummaryWe are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.
Key Responsibilitiesl Contact customers by phone, email, and other channels to collect on overdue accounts.
l Negotiate and establish realistic repayment plans tailored to customer circumstances.
l Accurately document all interactions and commitments in the collections system.
l Conduct timely follow-ups to ensure adherence to payment arrangements.
l Resolve customer disputes and escalate complex cases when needed.
l Ensure strict compliance with debt collection laws and internal policies.
l Maintain professionalism, empathy, and tact in all interactions.
l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).
l Provide feedback to management on trends, risks, and customer behavior.
Qualifications & Skillsl High school diploma required; degree in business/finance is an advantage.
l Prior experience in collections, customer service, or sales preferred.
l Strong communication and negotiation skills.
l Ability to manage objections and handle difficult conversations professionally.
l Detail orientation with accurate data entry skills.
l Resilience and stress tolerance.
l Familiarity with collections platforms, CRM systems, and MS Office.
l Knowledge of debt collection laws and compliance requirements.
Collection Agent – Job DescriptionCompany: TEMPORA MUTANTUR PRIVATE LIMITED
Experience: 1 years in Tele collection Executive
Location: Sector 39, Gurugram
Job SummaryWe are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.
Key Responsibilitiesl Contact customers by phone, email, and other channels to collect on overdue accounts.
l Negotiate and establish realistic repayment plans tailored to customer circumstances.
l Accurately document all interactions and commitments in the collections system.
l Conduct timely follow-ups to ensure adherence to payment arrangements.
l Resolve customer disputes and escalate complex cases when needed.
l Ensure strict compliance with debt collection laws and internal policies.
l Maintain professionalism, empathy, and tact in all interactions.
l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).
l Provide feedback to management on trends, risks, and customer behavior.
Qualifications & Skills
High school diploma required; degree in business/finance is an advantage.
Prior experience in collections, customer service, or sales preferred.
Strong communication and negotiation skills.
Ability to manage objections and handle difficult conversations professionally.
Detail orientation with accurate data entry skills.
Resilience and stress tolerance.
Familiarity with collections platforms, CRM systems, and MS Office.
Knowledge of debt collection laws and compliance requirements.
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