Client Relationship Specialist

1 day ago


Noida, Uttar Pradesh, India MY NONU Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

MY NONU is a dedicated IT company based in Meerut, specializing in enhancing online presence and optimizing social media strategies for clients. We focus on creating impactful brand identities to help businesses achieve their goals. In addition to our IT services, we offer a unique edge by providing complimentary grocery delivery services, ensuring high-quality products at affordable prices for a healthier lifestyle.

Role Description

This is a full-time, on-site role for a Client Relationship Specialist located in Noida. The role involves managing client communications, providing excellent customer service, addressing inquiries, and delivering a high level of customer satisfaction. The Client Relationship Specialist will analyze customer needs and feedback to strengthen client relationships and contribute to continuous service improvements.

Qualifications

  • Strong skills in Customer Satisfaction and Customer Service to ensure clients have a positive experience and receive effective support.
  • Proficient in Customer Support and Communication to handle inquiries and build trust with clients.
  • Sound Analytical Skills to assess customer feedback and identify areas for service improvement.
  • Ability to work collaboratively and possess strong problem-solving abilities.
  • Bachelor's degree in a relevant field is a plus.
  • Prior experience in client-facing roles or customer service is highly beneficial.
  • Proficiency in using CRM tools and related software is a bonus.


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