Client Servicing Specialist

23 hours ago

Noida, Uttar Pradesh, India GTF Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Summary:

GTF Technologies is seeking a dedicated and dynamic Client Servicing Sr. Specialist / Specialist to join our team. The ideal candidate will act as the bridge between our clients and the agency, ensuring smooth communication, project execution, and overall client satisfaction. This role requires a proactive individual who is adept at managing multiple clients and campaigns in the fast-paced digital marketing environment.

Key Technical Skills:- Google Ads, Meta Ads, Google Analytics, Google Tag Manager, A/B Testing

Key Responsibilities:

  • Client Relationship & Strategic Leadership:

Act as the senior point of contact for key clients, building trusted partnerships while deeply understanding their business goals to craft high-impact, tailored digital marketing strategies.

  • Expert Campaign Management & Optimization:

Lead end-to-end paid media campaigns across Google Ads, Meta Ads, and other performance channels—overseeing planning, execution, and real-time optimization using advanced technical insights and data-driven strategies.

  • Team Leadership & Cross-Functional Collaboration:

Manage and mentor a team of campaign specialists while coordinating with internal departments (creative, analytics, social, marketing) to ensure the seamless execution of integrated campaigns.

  • Technical Performance Analysis & Reporting:

Own all technical client communications, translating complex performance metrics (CTR, CPC, CVR, ROI) into clear, strategic recommendations. Drive discussions that support high-level, data-informed decision-making.

  • Issue Resolution & Innovation:

Quickly address client concerns and campaign-related technical issues, leveraging leading industry tools and analytical approaches to deliver strong solutions and continuous performance improvements.

  • Advanced Paid Media Expertise:

Demonstrate deep technical knowledge of paid media ecosystems, campaign setup, audience segmentation, bidding strategies, conversion tracking, and attribution models.

  • Strategic Vision with Technical Acumen:

Strong technical understanding of campaign platforms and performance metrics is essential, along with proven experience in managing teams and leading strategy for high-value clients.

Qualifications:

  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Proven experience in client servicing, account management, or similar roles.
  • Strong understanding of digital marketing channels and strategies.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple clients and projects simultaneously.
  • Proficiency in MS Office and familiarity with CRM tools.
  • Problem-solving mindset with attention to detail.

What We Offer:

  • Competitive salary and benefits package.
  • Employee recognition programs.
  • Access to the latest digital marketing tools and resources
  • Collaborative and innovative work environment.
  • Career growth and development opportunities.

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