Specialist Infrastructure Systems Engineer

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are seeking a Senior Linux & Cloud Engineer with deep expertise in troubleshooting and maintaining Linux systems, along with strong hands-on experience in Azure and AWS cloud platforms. While the primary focus is Linux engineering and cloud infrastructure, security-oriented experience will be considered a strong advantage. The ideal candidate will be highly skilled in problem resolution, system optimization, and cloud service management.

How will you make an impact?

• Troubleshoot, maintain, and optimize Linux servers (Ubuntu, RHEL, CentOS, or similar) in on-premises and cloud environments.
• Design, deploy, and maintain Azure and AWS infrastructure (IaaS, PaaS, networking, identity).
• Perform root cause analysis for complex Linux and cloud-related issues.
• Automate deployments, configurations, and maintenance tasks using Bash and Python scripting.
• Monitor system performance and ensure high availability and reliability.
• Collaborate with IT and security teams to deliver secure, scalable infrastructure solutions.
• Maintain accurate technical documentation, operational procedures, and runbooks.

Have you got what it takes?

• 10+ years of experience in Linux system administration, troubleshooting, and performance optimization.
• Strong, hands-on expertise in Azure and AWS platforms.
• Proficiency in Bash and Python scripting for automation and system management.
• Solid understanding of networking concepts (DNS, DHCP, TCP/IP, VPNs, firewalls).
• Excellent troubleshooting skills and ability to work independently.
• Strong communication skills and ability to lead technical discussions.

Optional Qualifications

• Experience with Linux and cloud security hardening.
• Familiarity with IAM, encryption, compliance frameworks, and vulnerability management.
• Experience with monitoring and logging tools (CloudWatch, Azure Monitor, ELK, Prometheus).
• Knowledge of Office 365 administration and management.
• Security certifications (e.g., AWS Security Specialty, Azure Security Engineer Associate, CompTIA Security+)

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr

Enjoy NiCE-FLEX

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9042

Reporting into: TechManager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.