CSA (Customer Service Associate)

1 day ago

Ahmedabad, Gujarat, India Tynimo Lifestyle Private Limited Full time ₹ 1,56,000 - ₹ 1,80,000 per year

ROLE AND ELIGIBILITY CRITERIA

Role/Position: CSA

Reporting to: Supervisor / ASM

Location: Ahmedabad Airport

Basic Eligibility Criteria:

· Experience: 6 months-1 year experience is retail industry / Fresher

· Qualification: Undergraduate/ Graduate

Selection Process:

· Screening round by Hr

· Personal Interview by Operations Head

KEY RESPONSIBILITIES:

· Ensure high levels of customer satisfaction through excellent sales service

· Maintain outstanding store condition and visual merchandising standards

· Maintain a fully stocked store

· Ascertain customers' needs and wants

· Recommend and display items that match customer needs

· Welcome and greet customers

· Manage point-of-sale processes

· Actively involve in the receiving of new shipments

· Keep up to date with product information

· Accurately describe product features and benefits

· Always be well groomed

· Go the "extra mile" to meet targets

· Maintain a clean and orderly environment in the store

· Follow all companies' policies and procedures

REQUIREMENTS AND SKILLS :

· Customer Focus

· Effective communication – English, Hindi, Telugu

· Interpersonal Skills

· Role modelling

· Good physical endurance

· Basic understanding of sales principles and customer service practices

· Should be flexible with 24/7 shifts and working on holidays/ festivities

· Open to Feedback and learning

· High on Energy levels.

· Friendly, helpful, confident, and engaging personality

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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