Microsoft 365 Office Administrator

4 days ago

Navi Mumbai, Maharashtra, India Intertec Softwares Pvt Ltd Full time ₹ 42,00,000 - ₹ 84,00,000 per year

JOB TITLE: Microsoft 365 Office Administrator (L2)

JOB PURPOSE: Wintel BAU Support

QUALIFICATION: Graduation

CERTIFICATIONS: Certifications in Microsoft Office 365 Administration or related fields. Experience with scripting languages (e.g., PowerShell). Knowledge of cloud computing and virtualization technologies

RESPONSIBILITIES (INCLUDES ALL TASKS):

  • Install, configure, and maintain Office 365 services and applications.
  • Implement and manage user accounts, permissions, and licenses.
  • Set up and administer Office 365 groups, distribution lists, and security policies.
  • Provide technical support to end-users for Office 365 applications.
  • Diagnose and resolve issues related to Office 365 services, including connectivity, performance,
  • and security.
  • Monitor system health and performance to identify and address potential problems.
  • Implement and maintain security measures to protect Office 365 data and systems.
  • Ensure compliance with relevant industry regulations and standards.
  • Manage data backup and recovery processes.
  • Plan and execute migrations to Office 365 from on-premises systems.
  • Integrate Office 365 with other enterprise applications and systems.
  • Develop and deliver training materials and sessions on Office 365 applications.
  • Create and maintain documentation for Office 365 configurations and procedures.
  • Stay up to date with the latest Office 365 features and updates.
  • Evaluate and implement new Office 365 services as needed.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

  • Strong understanding of Microsoft Office 365 services and applications.
  • Ability to work independently and as part of a team.
  • Experience with Active Directory, Exchange Online, SharePoint Online, Teams, OneDrive, and other Office
  • 365 components.
  • Proficiency in troubleshooting and problem-solving techniques.
  • Knowledge of network infrastructure, security best practices, and compliance regulations.
  • Excellent communication and interpersonal skills.
  • Follow ITIL best practices for incident, problem, and change management.

OPTIONAL

SOFT SKILLS:

MANDATORY

  1. Bachelors degree in computer science, Information Technology, or related field.
  2. At least 6 years of experience in support operations
  3. Excellent analytical and problem-solving skills.
  4. Strong communication and interpersonal skills.
  5. Ability to work independently and in a team environment.

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