Call Center Executive

2 weeks ago

Bengaluru, Karnataka, India BodyCraft Spa & Salon Full time ₹ 2,40,000 - ₹ 26,40,000 per year

Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner
  • Make outbound calls to follow up on customer requests, surveys, or sales opportunities
  • Resolve customer complaints or issues with accuracy and efficiency
  • Maintain customer records by updating account information
  • Follow communication scripts, policies, and procedures
  • Identify and escalate priority issues to the appropriate departments
  • Meet performance targets such as call handling time, customer satisfaction, and quality metrics
  • Provide accurate information about products, services, and promotions
  • Perform data entry and maintain detailed call logs
  • Collaborate with team members and other departments to improve customer experience

Location :- Koramanagala, Bangalore

Salary up to:- 25,000 /-

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

Expected Start Date: 29/08/2025

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