Motor Claim Executive
1 day ago
Job Summary:
We are looking for a diligent and detail-oriented Motor Claim Executive to handle end-to-end processing of motor insurance claims, including Own Damage (OD) and Third-Party (TP) claims. The role involves coordinating with surveyors, garages, customers, and insurance teams to ensure smooth and timely claim settlement.
Key Responsibilities:
- Register and manage motor insurance claims (OD/TP).
- Scrutinize claim documents submitted by customers or garages.
- Coordinate with surveyors for timely vehicle inspection.
- Verify policy terms, IDV, deductibles, and claim admissibility.
- Process cashless and reimbursement claims accurately within TAT.
- Follow up with garages/workshops for estimates, bills, and repairs.
- Ensure proper documentation and system entries for each claim.
- Communicate with customers regarding claim status, queries, and documentation.
- Maintain MIS reports and assist in data analysis for claims performance.
- Identify and escalate suspicious or fraudulent claims, if any.
Required Qualifications & Skills:
- Graduate in any discipline (Commerce/Automobile background preferred).
- 1–3 years of experience in motor claims handling at an insurance company, TPA, garage, or broking firm.
- Strong knowledge of motor insurance claim processes and regulations.
- Familiarity with claim software and MS Office (Excel, Word).
- Good communication and customer-handling skills.
- Ability to work under pressure and manage multiple claims efficiently.
- Basic understanding of vehicle parts and repair cost is a plus.
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Work Location: In person
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