Motor Claim Executive

2 days ago


Anand, Gujarat, India P & C INSURANCE SERVICES Full time

Job Summary:

We are looking for a diligent and detail-oriented Motor Claim Executive to handle end-to-end processing of motor insurance claims, including Own Damage (OD) and Third-Party (TP) claims. The role involves coordinating with surveyors, garages, customers, and insurance teams to ensure smooth and timely claim settlement.

Key Responsibilities:

  • Register and manage motor insurance claims (OD/TP).
  • Scrutinize claim documents submitted by customers or garages.
  • Coordinate with surveyors for timely vehicle inspection.
  • Verify policy terms, IDV, deductibles, and claim admissibility.
  • Process cashless and reimbursement claims accurately within TAT.
  • Follow up with garages/workshops for estimates, bills, and repairs.
  • Ensure proper documentation and system entries for each claim.
  • Communicate with customers regarding claim status, queries, and documentation.
  • Maintain MIS reports and assist in data analysis for claims performance.
  • Identify and escalate suspicious or fraudulent claims, if any.

Required Qualifications & Skills:

  • Graduate in any discipline (Commerce/Automobile background preferred).
  • 1–3 years of experience in motor claims handling at an insurance company, TPA, garage, or broking firm.
  • Strong knowledge of motor insurance claim processes and regulations.
  • Familiarity with claim software and MS Office (Excel, Word).
  • Good communication and customer-handling skills.
  • Ability to work under pressure and manage multiple claims efficiently.
  • Basic understanding of vehicle parts and repair cost is a plus.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person



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