Customer Support Executive

11 hours ago


Kolkata, West Bengal, India Career Comfort Full time ₹ 2,16,000 - ₹ 2,28,000 per year

Customer Support Executive – US Healthcare (Inbound Voice)

  • Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

-
Night Shift
aligned with U.S. time zones

  • Days Off: Fixed weekends – Saturday & Sunday

  • Rotation: Monday to Friday workweek

About the Role

  • Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

  • Resolve queries professionally and accurately, ensuring timely issue resolution.

  • Listen actively, empathize, and provide clear, personalized support.

Requirements

  • Strong communication skills in English (verbal & written), preferably US accent-neutral.

  • Minimum 12th pass; graduation or diploma is a plus.

  • Comfortable working night shifts in U.S. time zones.

  • Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Benefits

  • In-hand Salary:
    ₹15,000–₹19,000 per month

  • Travel Allowance + Subsidized Meals

  • Free Cab Drop after night shift

  • Attendance Bonus: ₹1,000 per month

  • Annual Performance Bonus: Up to ₹15,000

  • PF & ESI coverage

How to Apply

Call or WhatsApp:
HR Fatima



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