Customer Support Executive
11 hours ago
Customer Support Executive – US Healthcare (Inbound Voice)
- Location
Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
Shift & Schedule
-
Night Shift
aligned with U.S. time zones
Days Off: Fixed weekends – Saturday & Sunday
Rotation: Monday to Friday workweek
About the Role
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.
Requirements
Strong communication skills in English (verbal & written), preferably US accent-neutral.
Minimum 12th pass; graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits
In-hand Salary:
₹15,000–₹19,000 per monthTravel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus: ₹1,000 per month
Annual Performance Bonus: Up to ₹15,000
PF & ESI coverage
How to Apply
Call or WhatsApp:
HR Fatima
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