
Network Engineer L1
2 days ago
Key Responsibilities:
- Provide first-level network support for routers, switches, firewalls, and access points.
- Monitor network performance and ensure system availability using NMS tools.
- Handle LAN/WAN connectivity issues, basic configurations, and patch updates.
- Log, track, and resolve network tickets within defined SLAs.
- Escalate unresolved issues to L2 / L3 engineers promptly.
- Maintain asset inventory, documentation, and change logs.
- Provide on-site and remote user support for network connectivity and VPN issues.
Required Skills & Qualifications:
- Minimum 3 years of relevant experience in network administration or support.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, Routing (OSPF, BGP), Switching, and Firewall concepts.
- Experience with Cisco / Sophos / Palo Altodevices preferred.
- Familiarity with network monitoring tools (SolarWinds, PRTG, ManageEngine, etc.).
- Knowledge of VPNs (Site-to-Site / SSL) and Wi-Fi network configuration.
- Hands-on experience in incident & change management.
- Excellent communication and analytical skills.
Certifications (Preferred but not Mandatory):
- CCNA / CCNP / Sophos / Palo Alto PCNSA or equivalent.
Job Types: Full-time, Permanent
Pay: ₹9, ₹57,039.41 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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