Q2C Operations PMO and Transformation Lead

Q2C Operations PMO and Transformation LeadThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.

What you'll do:

Responsibilities:

Program & Portfolio Management

• Lead the Q2C PMO function, managing a portfolio of strategic initiatives across automation, AI, and process optimization.
• Establish and maintain governance frameworks, cadence, and reporting mechanisms for executive visibility.
• Drive prioritization, resource alignment, and risk mitigation across programs.

Transformation Execution

• Own end-to-end delivery of transformation initiatives, ensuring alignment with business outcomes and POR.
• Partner with cross-functional teams (IT, Ops, Finance, Sales, etc.) to drive deployments and process improvements.
• Monitor KPIs and success metrics to ensure measurable impact and continuous improvement.

Operational Excellence & Standardization

• Champion operational excellence by identifying and implementing best practices across Q2C processes.
• Drive standardization of tools, templates, and processes to enable scalability and consistency.
• Support quality initiatives and root cause analysis for process defects and improvement opportunities.

Stakeholder Engagement & Change Management

• Act as a change agent, driving adoption and engagement across global teams.
• Facilitate executive-level communications, steering committees, and stakeholder alignment.
• Develop and deliver change management strategies and training plans.

What you need to bring:

• 10+ years of experience in PMO, transformation, or business operations roles, preferably in Q2C or similar domains and working in a global role
• Proven track record of leading large-scale transformation programs with measurable outcomes.
• Strong understanding of automation, AI, and process optimization methodologies.
• Expertise in program governance, executive reporting, and stakeholder management.
• Excellent communication, leadership, and influencing skills.
• Experience in global deployments and working with cross-cultural teams.
• Accelerated delivery of Q2C transformation initiatives.
• Improved process quality, standardization, and operational efficiency.
• Enhanced visibility and governance of strategic programs.
• Strong stakeholder alignment and change adoption across global teams.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Sales Operations

Job Level:

Master

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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