Desktop Support Engineer
2 days ago
Job description
- Experience: 0 year to 2 year
Job description:
End-user Support: Provide prompt and professional technical/Field support to end-users via phone, email, or in person. Assist with hardware and software issues, application installations, and system configurations.
Troubleshooting: Diagnose and resolve hardware and software problems related to desktops, laptops, printers, Routers & switches and other peripherals. Identify and troubleshoot network connectivity issues.
Software Support: Install, configure, and troubleshoot software applications. Ensure software licenses are up-to-date and compliant.
IT Documentation: Maintain accurate records of support requests, troubleshooting steps, and solutions provided. Update knowledge base and documentation to facilitate future issue resolution.
Remote Support: Utilize remote support tools to assist off-site users and remote offices.
Job Type: Full-time
Pay: ₹180, ₹300,000.00 per year
Benefits:
- Provident Fund
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have laptop?
Work Location: In person
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