It Desktop Support Engineer

2 days ago

Mumbai, Maharashtra, India Chaturvedi & Shah LLP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Title: Senior IT Desktop Engineer

Experience: 5 Years

Location: Nariman Point

Department: IT Support

Reports to: CTO

Job Summary:

We are seeking a highly skilled Senior IT Desktop Engineer with 5 years of experience to lead and support our organizations end-user computing environment. The ideal candidate will take ownership of complex technical issues, ensure seamless IT operations, and implement best practices to maintain high system availability across desktops, laptops, and peripherals.

Key Responsibilities:

  • Provide advanced Tier 2 and Tier 3 desktop support to end users, resolving complex hardware, software, and network issues.
  • Install, configure, and maintain desktops, laptops, printers, scanners, and other peripherals across multiple locations.
  • Manage user accounts, access rights, and system permissions in Active Directory/Office 365.
  • Perform proactive system maintenance, including patch management, antivirus updates, and scheduled backups.
  • Lead troubleshooting efforts for escalated IT issues and provide guidance to junior support staff.
  • Coordinate with vendors for hardware repairs, replacements, and warranty claims.
  • Maintain accurate IT asset inventory, system documentation, and knowledge base articles.
  • Support remote users through VPN and remote access tools, ensuring minimal downtime.
  • Collaborate with IT team on system upgrades, migrations, and strategic IT projects.
  • Ensure compliance with IT policies, data security standards, and regulatory requirements.

Required Skills and Qualifications:

  • Bachelors degree in IT, Computer Science, or a related field.
  • 5 years of hands-on experience in desktop support, IT infrastructure, or related roles.
  • Expertise in Windows OS, MS Office 365, Active Directory, and networking fundamentals.
  • Strong experience with IT ticketing systems, remote support tools, and troubleshooting complex IT issues.
  • Knowledge of antivirus, backup solutions, and IT security best practices.
  • Excellent analytical, problem-solving, and customer service skills.
  • Ability to prioritize and manage multiple tasks and projects independently.

Preferred Qualifications:

  • Certifications such as CompTIA A+, Microsoft MCSA, or ITIL Foundation.
  • Experience with SCCM, Intune, or other enterprise deployment tools.
  • Proven experience managing IT operations across multi-location setups.
  • Ability to mentor junior IT staff and contribute to process improvements.

  • Desktop Support Engineer

    5 days ago

    Mumbai, Maharashtra, India CMS IT Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth IT operations for end-users. The role involves installing, configuring, and maintaining desktops, laptops, printers, and related peripherals, while delivering excellent customer service.

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Zack It Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations. and this is for tcl

  • Network &Remote and desktop support Engineer

    5 days ago

    Mumbai, Maharashtra, India IT Company Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Network & Remote and Desktop Support Engineer located in Mumbai. The engineer will be responsible for daily support and maintenance of desktop computers and networks, providing technical support for hardware, software, and printer issues, and...

  • Desktop Support Engineer

    1 week ago

    Mumbai, Maharashtra, India BHARAT IT SERVICES LTD Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Job Summary:The Desktop Support Engineer will provide technical support and guidance to end users regarding hardware, software, and network-related issues. The role involves installing, diagnosing, repairing, maintaining, and upgrading all hardware and software to ensure optimal workstation performance.Key Responsibilities:Provide Technical Support: Respond...

  • Desktop Support Engineer

    5 days ago

    Mumbai, Maharashtra, India Varanium Cloud Ltd Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionVaranium Cloud Ltd. provides cutting-edge digital, technology, and internet services in tier two cities, with a focus on fostering education, economic growth, and employment opportunities. The platform aims to accelerate rural townships into more digitally-focused communities.Role DescriptionThis is a full-time on-site role for a Desktop...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Ashtech Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Name- Ashtech Infotech India Pvt ltdWebsite: Position- Desktop Support Engineer L1/ L2Job Profile:Website- Install and configure Windows and Linux desktop and peripherals and test network connections.Handle daily technical support activities on desktops & laptops, networking and server log monitoring.provide on-site or remote technical assistance...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Mosambee Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSynergistic Financial Networks, operating under the brand name "Mosambee," was founded in 2011 by IT and Finance professionals. Mosambee focuses on mobilizing transactions and transforming businesses with innovative payment solutions. Our flagship product, Mosambee mPOS, enables merchants to accept card payments and digital wallets...

  • Desktop Support Engineer

    4 days ago

    Navi Mumbai, Maharashtra, India FocusR Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionFocusR Consultancy and Technologies Private Limited is an ERP consulting company that specializes in delivering top-notch technology solutions and consultation. The company is an authorized partner of Oracle and SAP, with a team of like-minded individuals experienced in ERP consulting, product development, AI, and ML. FocusR aims to help...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Fluke Infotech LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFluke Infotech LLP combines expertise in Telecommunication Solutions, Audio and Video Conferencing solutions, infrastructure, data center, storage, networking, information security, and Microsoft solutions. We offer consulting, integration, training, and managed services by aligning methodologies and best practices with the unique needs of...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India NTT DATA, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job DescriptionDiploma / Degree/PG Diploma in IT/Computer Science from recognized institution.Engineer should have 2 years of experience/ expertise in areas Like trouble shooting and handling of various IT hardware's like PC, Printers, Laptops and other IT equipment.Configure Desktops, Laptops. Should have expertise in Windows, Linux, client operating...