Key Accounts Manager

15 hours ago

Mumbai Nashik Pune, India Dr Reddys Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Area Business manager: - (Individual Role)

The role of a ABM is to develop and implement business plans that deliver the sales and uptake of a drug, or portfolio of drugs, across a designated group of key accounts or regions with a bit of brand management, advocate development and budget management thrown in

Job Description

We have an exciting opportunity as Area Business Manager. In this role, you will be responsible for maximizing utilization and patient outcomes of the DRL offering (portfolio of pharmaceutical products and services) in designated territories/accounts. You will drive account stakeholder relationships; develop and monitor long-term relationships between DRL, the account and its key stakeholders. Furthermore, you will be responsible for driving and achieving the business objectives within the allocated budget

ACCOUNTABILITIES: Account Management

  • Understand the account situation, challenges and needs
  • Formulate comprehensive, robust and insight-driven key account plans
  • Deliver on agreed objectives and tactics within the key accounts in order to drive

    DRL performance
  • Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in SMILE CRM)
  • Manage the account plan execution according to agreed timelines and budget
  • Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders

    (including commercial, medical, market access,
  • Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within own accounts.
  • In coordination with supply chain, ensure DRL product(s) is/are available at account level
  • Operate in a manner that is always in line with compliance and legal requirements and

    according to the marketing and sales strategies.

Critical Skills and Competencies

  • You bring a strategic Approach: balancing between the long-term vision while driving the short-term goals
  • You have a collaborative spirit establishing productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
  • You have a strong drive for results: holding yourself and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the end result is to help patients through innovation in medicine
  • You engage Others and communicate with Impact: motivating and influencing others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences
  • You are Customer & Patient centric and focus on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients

Experience and Education

  • Bachelor Degree
  • Minimum of 3-5 years of industry experience with at least 2-3 years within a hospital and/or

    specialty care environment
  • Experience in managing customer relationships across the full spectrum of customer types in healthcare industry.
  • Account management experience desirable.
  • Therapy and Product area knowledge
  • Healthcare environment knowledge

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