Dialer Engineer

2 weeks ago

Noida, Uttar Pradesh, India Oriserve Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Profile
We are looking for an experienced Dialer Engineer with 3-5 Years of experience in VoIP & Dialer System, who specializes in building, customizing, and optimizing dialer platforms for large-scale contact center solutions.

The Ideal Candidate Should Have Strong Expertise In Vicidial, Asterisk, FreeSWITCH, OpenSIPS, And Kamailio, Along With Hands-on Experience In Integrating CPaaS And Telephony Work Week Looks Like

  • Install, configure, and customize Vicidial / GoAutoDial / other dialer systems.
  • Manage and optimize Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services.
  • Implement and fine-tune Predictive Dialer, Auto Dialer, IVR, and Call Routing.
  • Integrate VoIP APIs (Plivo, Twilio, Telnyx, Exotel, Ozonetel, etc.) into dialer solutions.
  • Handle SIP Trunks, DID Management, Call Queues, Failover & High Availability.
  • Optimize dialer performance for concurrent calls, scalability, and QoS.
  • Troubleshoot and resolve VoIP/Dialer-related issues in production environments.
  • Ensure security, fraud prevention, and SIP firewalling in VoIP ideal candidate should have :
  • Strong expertise in Vicidial / Asterisk / FreeSWITCH.
  • Experience with OpenSIPS / Kamailio (SIP Proxy & Load Balancer).
  • Knowledge of SIP, RTP, WebRTC, IVR, Call Recording, Conferencing.
  • Integration experience with Plivo, Twilio, Telnyx, Exotel, Ozonetel.
  • Experience in VoIP QoS, Load Balancing, and Failover to Have :
  • Experience with Call Center Analytics & Reporting.
  • Familiarity with CRM integrations for dialer systems.
  • Exposure to Call Recording, Compliance (DNC, GDPR), and Security best you can expect from ORI :
  • Passion & happiness in the workplace with great people & open culture with amazing growth

opportunities.

  • An ecosystem where leadership is fostered builds an environment where everyone is free to

take necessary actions to learn from real experiences.

  • Chance to work on cutting-edge of technology.
  • Freedom to pursue your ideas and innovate with multiple technologies.

If you have strong expertise in dialer technologies and a passion for building innovative contact center solutions, then you will love this role.

)

  • Dialer Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Oriserve Full time US$ 90,000 - US$ 1,20,000 per year

    Job Profile:-We are looking for an experiencedDialer Engineerwith3-5 Years of experience in VoIP & Dialer System, who specializes in building, customizing, and optimizing dialer platforms for large-scale contact center solutions. The ideal candidate should have strong expertise in Vicidial, Asterisk,FreeSWITCH, OpenSIPS, and Kamailio, along with hands-on...

  • Java Software Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Technical Offerings & System Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionTechnical Offerings & System Solutions Private Limited (TOSS) is a software product company since 2015. TOSS specializes in providing contact center solutions with its "Sampark CCS" product, which includes CTI, Predictive Dialing, Inbound/Outbound ACD Solutions, Voice Loggers, IVRS, Auto Dialer, CRM, and IPPX.The company excels in...

  • Sales Engine Builder

    1 week ago

    Noida, Uttar Pradesh, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

    US Sales Operations LeaderThis is a leadership opportunity to build and scale a world-class sales engine out of India.Key Responsibilities:Design and deploy the playbook for managing 200+ agents, ensuring seamless customer interactions.Lead managers, trainers, QA, and WFM teams to deliver consistent performance metrics.Own the end-to-end sales funnel: lead...

  • Product Management Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeEcommerce Full time ₹ 15,00,000 - ₹ 28,00,000

    Job DescriptionWe are seeking a highly skilled and experienced Product Manager to lead the development of our eCommerce features. As a key member of our product team, you will be responsible for defining and managing the product roadmap, collaborating with cross-functional teams, and prioritizing features using data, research, and user...

  • Head of us sales operations

    2 weeks ago

    Noida, Uttar Pradesh, India Lotus Interworks Full time

    Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We're building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it's about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for...

  • Head of US Sales Operations

    1 week ago

    Noida, Uttar Pradesh, India Lotus Interworks Full time

    Head of US Sales Operations – NoidaLocation: Noida (US Hours, Night Shift)We're building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it's about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US...

  • Head of US Sales Operations

    2 weeks ago

    Noida, Uttar Pradesh, India Lotus Interworks Full time

    Head of US Sales Operations – NoidaLocation: Noida (US Hours, Night Shift)We're building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it's about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US...

  • Head of US Sales Operations

    7 days ago

    Noida, Uttar Pradesh, India Lotus Interworks Full time

    Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We're building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it's about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for...

  • Head of Information Technology

    2 weeks ago

    Noida, Uttar Pradesh, India NetAmbit Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Head of Information Technology Kindly read the JD carefullyLocation:Noida (On-site) no relocation & 6 days WorkingReporting to:CEOSend CVs to:WhatsApp: please share your cvs with current compensation pleaseImmediate Joiners PreferredPosition SummaryNetAmbit is looking for a visionaryHead of IT(with15 years plus of experience only) to lead our digital...

  • Real Time Analyst

    5 days ago

    Noida, Uttar Pradesh, India Capgemini Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Real Time Analyst/Resource Planning AnalystChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading...