Dailer- Software Engineer

3 weeks ago

Noida, India Credgenics Full time

About Credgenics: Credgenics is India’s first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes to facilitate the resolution of stressed assets. With all major banks and NBFCs as our clients, our SaaS-based collections platform helps them efficiently improve their NPA, geographic reach and customer experience. We count most of India's lending majors as our clients such as ICICI Bank, Axis Bank, Bank of Baroda, etc and have been able to grow 100% MoM consistently even among the pandemic. About the Role: We are looking for a talented and motivated Software Engineer with a strong background in dialer systems, VoIP technologies, and telephony platforms. You will be responsible for designing, developing, maintaining, and scaling outbound/inbound dialers and integrating with telecom infrastructure like Asterisk, Kamailio, FreeSWITCH, and SIP providers. This role is critical in ensuring high call connectivity, intelligent routing, and platform stability. Key Responsibilities: - Design and implement scalable and fault-tolerant dialer solutions (predictive, progressive, preview). - Integrate with telecom platforms such as Asterisk, Kamailio, FreeSWITCH, or Genesys. - Work with SIP protocols, RTP, and media negotiation. - Develop APIs and services for dialer configuration, campaign management, and reporting. - Optimize call routing, pacing algorithms, retry logic, and contact prioritization. - Monitor and improve system performance, call success rates, and error handling. - Collaborate with QA, DevOps, and Product teams for feature releases and production support. - Build tools for campaign reporting, agent performance tracking, and real-time monitoring. - Ensure regulatory compliance (DNC, TRAI, TCPA, etc.) in dialer behavior. Required Skills & Experience: - 5+ years of experience in backend development with focus on telephony/dialer systems. - Strong experience with Asterisk, Kamailio, or FreeSWITCH. - Proficiency in Python, Node.js, Go, or Java. - Solid understanding of SIP, RTP, STUN/TURN, ICE, and related protocols. - Experience with MySQL/PostgreSQL, Redis, and message queues like Kafka or RabbitMQ. - Knowledge of campaign management, lead prioritization, call pacing algorithms. - Familiarity with tools like sngrep, Wireshark, or Homer for SIP debugging. - Experience with cloud platforms (AWS/GCP), containerization (Docker), and CI/CD. Why Join Us? - Opportunity to work on high-impact telephony systems at scale. - Collaborate with a fast-paced and dynamic engineering team. - Make a direct impact on customer experience and business outcomes. - Learn and grow with exposure to modern VoIP stacks and cloud telephony.

  • Dailer- Software Engineer

    4 weeks ago

    Noida, India Credgenics Full time

    About Credgenics:Credgenics is India’s first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes to facilitate the...

  • Dailer- software engineer

    3 weeks ago

    Noida, India Credgenics Full time

    About Credgenics:Credgenics is India’s first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes to facilitate the...

  • Dailer- software engineer

    3 weeks ago

    Noida, India Credgenics Full time

    About Credgenics:Credgenics is India’s first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes to facilitate the...

  • Inside Sales Executive

    2 weeks ago

    Noida, India Great Future Corporate Solution Full time

    We are hiring..!!! Position: - **Inside Sales Executive** Location: - Sector-4 Noida. **Job Description: -** - Connect & Engage with the registered users (prospective clients or their parents) via a dailer-based calling process. - Conduct online product demonstrations to showcase, promote and sell personalized membership of the portal. - Achieve sales...

  • Senior Software Engineer

    1 day ago

    Noida, India Maq Software Full time

    About MAQ Software We are an engineering-driven organization with an AI-first mindset, building enterprise software that delivers measurable business outcomes. For over 25 years, we have partnered with Microsoft and Fortune 500 companies to drive innovation across data & analytics, AI/ML, Generative AI, and cloud solutions. • 12-time honoree on the Inc....

  • Java Software Engineer

    5 days ago

    Noida, Uttar Pradesh, India Iris Software Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company DescriptionIris Software has been a trusted software engineering partner to several Fortune 500 companies for over three decades. We help clients realize the full potential of technology-enabled transformation by merging domain knowledge, top technologies, and extensive experience in critical application development. Our highly-experienced teams...

  • Software Test Engineer

    5 days ago

    Noida, Uttar Pradesh, India Wittybrains Software Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Dear Applicant,We are seeking a detail-oriented Software Test Engineer having experience on Manual, Automation and API Testing to join our QA team. The ideal candidate should have experience in manual testing methodologies and a strong understanding of software development processes. Additionally, familiarity with automation tools like Selenium and...

  • Principal Software Engineer

    4 weeks ago

    Noida, India Brightly Software Full time

    Principal Software Engineer - .Net and Angular Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion...

  • Principal Software Engineer

    4 weeks ago

    Noida, India Brightly Software Full time

    Principal Software Engineer - .Net and Angular Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion...

  • Principal Software Engineer

    4 weeks ago

    Noida, India Brightly Software Full time

    Principal Software Engineer - .Net and Angular Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion...