It Support Engineer

4 days ago

Noida, Uttar Pradesh, India Ocube Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: IT Executive

Location: Noida Sector 63

Department: IT Support / Infrastructure

Reports To: IT Manager / IT Head

Working Days: 6 Days a Week

Shift Pattern: Rotational Shifts (Morning/Evening/Night)

Job Summary:

We are looking for a proactive and technically skilled IT Executive to join our IT support team. The ideal candidate will be responsible for maintaining and supporting the organizations IT infrastructure including LAN/WAN, hardware, software, email services, and other systems. You will manage user support tickets, ensure SLA adherence, and play a key role in ensuring seamless IT operations across the organization.

Key Responsibilities:

  • Provide first-level support for hardware, software, and network-related issues across the organization.
  • Manage and maintain LAN/WAN infrastructure, including switches, routers, and LAN cable making/patching.
  • Install, configure, and troubleshoot Windows OS, Microsoft Outlook, and connectivity via POP/IMAP/SMTP.
  • Administer DNS, Domain-based environments, and basic Active Directory tasks.
  • Monitor and respond to user issues through a ticketing tool and ensure timely resolution as per SLA standards.
  • Install, update, and monitor antivirus solutions across endpoints.
  • Provide support for video conferencing systems (Zoom, MS Teams, etc.).
  • Handle installation, configuration, and basic troubleshooting of Linux OS (as an additional skill).
  • Support dialer systems used in call center environments (optional/additional).
  • Maintain documentation of assets, incidents, resolutions, and technical procedures.
  • Coordinate with vendors for hardware repair and service when required.
  • Train and guide users on basic IT functions and best practices.

Technical Skills Required:

  • Strong understanding of LAN/WAN technologies and IP networking.
  • Proficient in Windows OS installation and troubleshooting.
  • Knowledge of DNS, DHCP, Active Directory, and Domain-based network setups.
  • Experience with Microsoft Outlook configuration and troubleshooting.
  • Understanding of POP, IMAP, SMTP protocols.
  • Familiarity with hardware support (desktops, laptops, printers, scanners).
  • Experience with ticketing systems (e.g., Freshservice, ServiceNow, etc.).
  • Knowledge of ITIL practices and SLA management.
  • Ability to make and troubleshoot LAN cables, RJ45 connectors.
  • Working knowledge of network switches and basic network configuration.
  • Linux OS knowledge (installation, basic command line, and troubleshooting) – Optional/Preferred.
  • Experience with dialers (e.g., Vicidial, GoAutoDial) – Optional.
  • Familiarity with video conferencing systems and tools like Microsoft Teams, Zoom, etc.
  • Installation and support of antivirus solutions (e.g., Quick Heal, Symantec, etc.).

Qualifications:

  • Diploma / Bachelor's Degree in IT, Computer Science, or related field.
  • Minimum 1–3 years of relevant experience in IT support or system administration.
  • Relevant certifications (A+, N+, CCNA, MCSA, etc.) are a plus.

Soft Skills:

  • Good communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Strong problem-solving and analytical skills.
  • Willingness to work in rotational shifts and 6-day work week.

Job Type:

Full-Time

Work Days: 6 days/week

Shift: Rotational (including night shifts if applicable)Role & responsibilities

Share you CV on Whats App Abhishek HR) or

  • Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Ecobillz Full time US$ 60,000 - US$ 1,20,000 per year

    We are looking for a highly skilled and experienced Support Engineer to join our team at Ecobillz Private Limited. The ideal candidate will have 1-4 years of experience in the software product industry.Roles and ResponsibilityProvide technical support and assistance to customers via phone, email, or chat.Troubleshoot and resolve customer complaints and...

  • IT Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India THE CAREER NEXT Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Hiring an IT Support Engineer with strong knowledge of hardware, networking, and troubleshooting, along with a problem-solving mindset. Required Candidate profileRequirements:Knowledge of hardware, networking, troubleshootingGood problem-solving attitude

  • Engineer NX support

    2 weeks ago

    Noida, Uttar Pradesh, India Preside Engineering Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Engineer NX Support located in Noida and other location. The Engineer NX Support will be responsible for providing technical and customer support, troubleshooting issues, and ensuring smooth operations of the NX software on various operating systems....

  • IT Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Rezo. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job InformationDate Opened02/09/2025Job TypeFull timeIndustryTechnologyWork Experience2-4 yearsCityNoidaProvinceUttar PradeshCountryIndiaPostal Code201303Job DescriptionWe are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking, firewall security (FortiGate), wireless infrastructure, access...

  • IT Support Engineer

    1 week ago

    Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    About JobJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...

  • Product Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Appsquadz Software Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Product Support Engineer Position: Product Support EngineerExperience: 3 yearsLocation: Onsite/Noida About the Role We are looking for a proactive and technically skilled Product Support Engineer with hands-on experience in supporting video streaming, content security, or broadcast solutions. The ideal candidate will have a good...

  • Product Support Engineer

    4 days ago

    Noida, Uttar Pradesh, India AppSquadz Software Pvt. Ltd Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Job Description – Product Support EngineerPosition: Product Support EngineerExperience: 3 yearsLocation: Onsite/NoidaAbout the RoleWe are looking for a proactive and technically skilled "Product Support Engineer" with hands-on experience in supporting video streaming, content security, or broadcast solutions. The ideal candidate will have a good...

  • Technical Support Engineer

    1 week ago

    Noida, Uttar Pradesh, India i4s infra security solution private limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Descriptioni4s Infra Security Solution Private Limited is a premier provider of intelligent supervision, safety, security, and surveillance solutions. Boasting a team of over 75 highly skilled technicians and resident engineers spread across India, we handle project work and services for ELV & IT infrastructure. We are proudly recognized as India's...

  • Support Engineer

    2 days ago

    Noida, Uttar Pradesh, India Dmi Innovations Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating data correction processesInforming the project team of...

  • Vip Support Engineer

    6 hours ago

    Noida, Uttar Pradesh, India Said Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role & responsibilities:1) VIP support engineer will own the reported incident, work with respective IT or outside IT teams to resolve the issue on topmost priority.2) VIP support engineer should be thorough technical expert who can resolve most of the issues by him/herself, specially on MAC books, Smart phone, Tablets, iPhone devices and related software.3)...