IT Support Engineer

1 week ago

Noida, Uttar Pradesh, India NGI Ventures Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Experience: 7+ Years

Job Location: On-Site (Noida Sector 62)

No. of Positions: Multiple

Qualifications: B Tech / BCA or Higher

Work Timings: 01:30 PM to 10:30 PM IST, Mon-Sat

Functional Area: IT Infrastructure & Support

We are seeking a skilled and experienced IT Support Engineer to join our team. This role demands deep technical expertise in Microsoft 365, Intune, Endpoint Management, and SharePoint, coupled with strong analytical and troubleshooting capabilities. The ideal candidate will be responsible for maintaining endpoint compliance, ensuring data security, and driving user satisfaction through proactive IT support and process improvements.

Key Responsibilities:

  • Remote Technical Support & Troubleshooting
  • Provide technical support for remote employees across Windows, macOS, and Linux systems.
  • Manage and secure endpoints via Microsoft Intune and Endpoint Manager, including policy creation, deployment, and compliance monitoring.
  • Troubleshoot hardware/software issues (camera, mic, VPN, device performance, etc.) to ensure remote productivity.
  • Support Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive, etc.) and perform admin-level operations in the Office 365 Admin Portal.
  • Assist users with MFA setup, access control, and password management.
  • Resolve SharePoint access, permission, and data sync issues.
  • Conduct virtual training sessions on security best practices and software usage.

System Maintenance

  • Perform system updates, patches, and backups regularly.
  • Monitor network performance and security, addressing issues proactively.
  • Maintain IT asset inventory and coordinate warranty claims/repairs with OEMs (Lenovo, Apple, Dell).

Documentation & Tracking

  • Maintain accurate records of support requests, troubleshooting steps, and resolutions.
  • Track and document IT assets, repairs, software licenses, and courier dispatches for remote equipment.
  • Conduct periodic laptop audits to ensure compliance, performance optimization, and risk mitigation.
  • Collaborate with IT team members to resolve complex technical issues.

Skills, Knowledge, and Experience

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Minimum 7 years of experience in IT support or a related role.
  • Certified Microsoft 365 Administrator preferred.
  • Proficient in Windows, macOS, and Linux environments.
  • Hands-on experience with Microsoft Intune and Endpoint Manager.
  • Strong troubleshooting and analytical problem-solving skills.
  • Familiarity with network technologies (TCP/IP, DNS, DHCP) and hardware components.
  • Excellent communication skills with a customer-centric approach.
  • Ability to work independently and collaboratively in a team environment.

  • Support Engineer

    15 hours ago

    Noida, Uttar Pradesh, India R Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About usAtR Systemswe are shaping the future of technology by designing cutting-edge software#products, platforms, and#digitalexperiences that drive business growth for our clients.Our product mindset and advanced engineering capabilities in#Cloud, Data,#AI,and Customer Experience empower us to deliver innovative solutions to key players across the high-tech...

  • Technical Support

    3 days ago

    Noida, Uttar Pradesh, India Networkkings It Services Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    IT MNC – L1 Technical Support (Intl Voice, Noida)Immediate openings for US process. Req 0–4 yrs exp in Tech/Voice support, VPN, Outlook, Networking. Excellent English (Comm 9/10). Night shifts. Salary 3–5 LPA. Fresher can apply.

  • IT Support Engineer

    6 days ago

    Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...

  • It Support Engineer

    1 week ago

    Noida, Uttar Pradesh, India Portway Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    IT Support EngineerKey ResponsibilitiesInstalling and configuring computer systems, software, and peripheral devices.Responding to user support requests via phone, email, or remote access tools.Diagnosing and resolving hardware, software, and networking problems.Managing user accounts, access permissions, and onboarding/offboarding processes.Supporting...

  • Product Support Engineer

    1 week ago

    Noida, Uttar Pradesh, India AppSquadz Software Pvt. Ltd Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Job Description – Product Support EngineerPosition: Product Support EngineerExperience: 3 yearsLocation: Onsite/NoidaAbout the RoleWe are looking for a proactive and technically skilled "Product Support Engineer" with hands-on experience in supporting video streaming, content security, or broadcast solutions. The ideal candidate will have a good...

  • Technical Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India i4s infra security solution private limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Descriptioni4s Infra Security Solution Private Limited is a premier provider of intelligent supervision, safety, security, and surveillance solutions. Boasting a team of over 75 highly skilled technicians and resident engineers spread across India, we handle project work and services for ELV & IT infrastructure. We are proudly recognized as India's...

  • IT Support Engineer

    2 days ago

    Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About SaaS LabsJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise,...

  • Technical Support Engineer

    18 hours ago

    Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthExperience:5+yearsJDTechnical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid ModeMandatory tool:Journey optimizerIf interested do...

  • Support Engineer

    7 days ago

    Noida, Uttar Pradesh, India Dmi Innovations Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating data correction processesInforming the project team of...

  • Desktop Support Engineer

    24 hours ago

    Noida, Uttar Pradesh, India S P Solutions Point Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionS P Solutions Point Pvt. Ltd. offers a diverse range of technology solutions designed to help businesses improve their operations and remain competitive in today's dynamic digital landscape. We provide hardware and software products, IT consulting services, network infrastructure setup and maintenance, and security solutions. Our team of...