Office Administrator

4 days ago

Vizag, Andhra Pradesh, India GRAM ENVOSOLUTION PVT LTD Full time

Wanted Office Administrator ( Female preferred )

We are looking for a dynamic and detail-oriented Administrator to manage daily office operations, client coordination, and internal communication. The ideal candidate will be responsible for handling inbound and outbound calls, managing documentation, maintaining databases, coordinating meetings, and ensuring effective client communication and internal workflow.

Key Roles & Responsibilities:

Inbound & Outbound Call Handling

  • Attend and manage all incoming and outgoing calls in a professional and courteous manner.
  • Record and escalate calls to the concerned departments as needed.
  • Follow up with clients or vendors based on conversation outcomes.

Client Handling & Coordination

  • Act as the first point of contact for clients, ensuring professional and timely support.
  • Communicate service updates, appointments, and feedback between clients and internal teams.
  • Build and maintain strong relationships with clients to ensure satisfaction and retention.

Documentation & Record Management

  • Prepare and manage company documents such as letters, reports, purchase orders, invoices, and internal memos.
  • Maintain systematic digital and physical filing systems.
  • Ensure timely documentation for compliance, audits, and recordkeeping purposes.

Internal Management & Coordination

  • Liaise between departments to ensure timely task execution.
  • Monitor and maintain office inventory and assets.
  • Assist HR or operations in maintaining employee records and internal reports.

*

Database Management

  • Create, maintain, and update client, vendor, and employee databases regularly.
  • Ensure data accuracy and integrity across all platforms.
  • Generate and share reports from the database as required.

Meeting & Calendar Management

  • Schedule, organize, and coordinate internal and client meetings.
  • Prepare meeting agendas, take minutes, and circulate action items.
  • Ensure conference rooms or meeting platforms are arranged and functional in advance.

Key Skills & Competencies:

  • Strong communication and interpersonal skills
  • Proficiency in MS Office (Excel, Word, Outlook) and database tools
  • Time management and multitasking ability
  • Professional attitude and appearance
  • Strong organizational and documentation skills
  • Ability to handle confidential information discreetly

Educational Qualification:

  • Bachelor's degree in Business Administration, Commerce, or any related field

Experience:

  • 2 to 4 years of proven experience in administration or client coordination
  • Prior experience in call handling or CRM platforms is an added advantage

Interested Candidate Contact HR @

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Application Question(s):

  • Total years of experience in waste water treatment

Experience:

  • Wastewater Treatment: 1 year (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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