IT Support Engineer

5 days ago


Noida, Uttar Pradesh, India Digital Web Solutions Pvt Ltd Full time ₹ 2,20,000 - ₹ 2,70,000 per year

We are seeking a proactive IT Support Executive with strong experience in both Windows and Linux environments to provide end-user support, maintain IT infrastructure, and ensure smooth daily operations. The ideal candidate will have customer-service orientation, solid troubleshooting skills, and the ability to work in a fast-paced environment.

Key Responsibilities

  • End-user support: Provide first-line and second-line support for hardware, software, and network issues for Windows and Linux systems.
  • Incident management: Log, prioritize, escalate, and track incidents and service requests through to resolution; maintain ticket documentation and SLA adherence.
  • System administration:
  • Windows: Active Directory management, user provisioning/de-provisioning, group policy handling, software deployment, updates, and patch management.
  • Linux: User and permission management, package installation/updates, service monitoring, log analysis, and basic scripting.
  • Desktop/Server maintenance: Monitor and maintain desktops, laptops, and servers; perform routine health checks and backups.
  • Networking basics: Troubleshoot connectivity issues, VPN access, and basic network printers; assist with network-related incidents.
  • Security & compliance: Apply security patches, enforce password policies, manage access controls, and assist with audits.
  • Documentation: Create and maintain knowledge base articles, standard operating procedures (SOPs), and runbooks.
  • Asset management: Maintain hardware/software inventory, track lifecycle, and coordinate procurement as needed.
  • Collaboration: Work with IT team for project deployments, migrations, and IT initiatives; provide user training on tools and security best practices.

Required Skills

  • Operating Systems: Strong hands-on experience with Windows (client and server) and Linux (preferred distributions: Ubuntu/Debian, RHEL/CentOS).
  • Troubleshooting: Excellent problem-solving and diagnostic skills across hardware, software, and networking.
  • Scripting/Automation: Basic scripting knowledge (PowerShell for Windows; Bash shell scripting for Linux) is a plus.
  • Active Directory & Group Policy: Experience with user provisioning, OU structure, and policy management.
  • Package/Software Management: Software deployment, patching, and license management on Windows; package managers (apt, yum/dnf) on Linux.
  • Networking Basics: IP addressing, DNS/DHCP basics, VPN, remote access, and printer sharing.
  • Backup & Recovery: Understanding of backup solutions and disaster recovery procedures.
  • Communication: Clear written and verbal communication; strong customer-service orientation.
  • Documentation: Proficiency with ticketing systems and creating step-by-step guides.

Qualifications

  • Education: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience: 1–3+ years in IT support or help desk roles supporting Windows and Linux environments.
  • Certifications (preferred but not mandatory):
  • CompTIA A+, Network+, Security+
  • Microsoft certifications (e.g., MCSA/MCSE) or Linux certifications (e.g., LPIC, RHCE)
  • ITIL Foundation (optional)

Job Type: Full-time

Pay: ₹22, ₹27,000.00 per month

Benefits:

  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off

Work Location: In person


  • Support Engineer

    4 weeks ago


    Noida, Uttar Pradesh, India HashiCorp Full time

    Job DescriptionAbout The RoleHashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team in Noida, India. This is an exciting opportunity to join a small team and have a direct impact on HashiCorps fast growing business. This highly visible position will be an integral part of both the support...

  • It Support Engineer

    4 weeks ago


    Noida, Uttar Pradesh, India Rezo Full time

    We are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking firewall security FortiGate wireless infrastructure access control systems and Office 365 administration This role is critical to ensuring secure reliable and scalable IT operations across the organization Key...

  • Support Engineer

    7 days ago


    Noida, Uttar Pradesh, India Ecobillz Full time US$ 60,000 - US$ 1,20,000 per year

    We are looking for a highly skilled and experienced Support Engineer to join our team at Ecobillz Private Limited. The ideal candidate will have 1-4 years of experience in the software product industry.Roles and ResponsibilityProvide technical support and assistance to customers via phone, email, or chat.Troubleshoot and resolve customer complaints and...

  • Support Engineer

    1 week ago


    Noida, Uttar Pradesh, India R Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About usAtR Systemswe are shaping the future of technology by designing cutting-edge software#products, platforms, and#digitalexperiences that drive business growth for our clients.Our product mindset and advanced engineering capabilities in#Cloud, Data,#AI,and Customer Experience empower us to deliver innovative solutions to key players across the high-tech...

  • IT Support Engineer

    5 days ago


    Noida, Uttar Pradesh, India THE CAREER NEXT Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Hiring an IT Support Engineer with strong knowledge of hardware, networking, and troubleshooting, along with a problem-solving mindset. Required Candidate profileRequirements:Knowledge of hardware, networking, troubleshootingGood problem-solving attitude

  • Engineer NX support

    7 days ago


    Noida, Uttar Pradesh, India Preside Engineering Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Engineer NX Support located in Noida and other location. The Engineer NX Support will be responsible for providing technical and customer support, troubleshooting issues, and ensuring smooth operations of the NX software on various operating systems....

  • IT Support Engineer

    7 days ago


    Noida, Uttar Pradesh, India Rezo. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job InformationDate Opened02/09/2025Job TypeFull timeIndustryTechnologyWork Experience2-4 yearsCityNoidaProvinceUttar PradeshCountryIndiaPostal Code201303Job DescriptionWe are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking, firewall security (FortiGate), wireless infrastructure, access...

  • Support Engineer

    1 week ago


    Noida, Uttar Pradesh, India IOSPL Technology Services Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the role:We're looking for an experienced IAM Support Engineer to join our Managed Services team. The role focuses on ForgeRock Access Management (AM) support,including incident handling, problem management, and change control, while ensuring high system performance and customer satisfaction. Job Responsibilities:Provide L3 support for ForgeRock AM,...

  • IT Support Engineer

    3 days ago


    Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    About JobJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...


  • Noida, Uttar Pradesh, India Appsquadz Software Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Product Support Engineer Position: Product Support EngineerExperience: 3 yearsLocation: Onsite/Noida About the Role We are looking for a proactive and technically skilled Product Support Engineer with hands-on experience in supporting video streaming, content security, or broadcast solutions. The ideal candidate will have a good...