Quality Analyst

23 hours ago

Bengaluru, Karnataka, India Prodigy Hunters Full time ₹ 84,000 - ₹ 1,20,000 per year

Job Alert: Quality Analyst (BPO) in Bangalore

Are you a results-driven Quality Analyst looking for your next challenge? We're expanding our team in Koramangala, Bangalore, and looking for a top-tier QA professional

What You'll Be Doing:

  • Conducting rigorous auditing and monitoring of both calls and chats.
  • Driving improvements through ACPT and Root Cause Analysis (RCA).
  • Analyzing CSAT/DSAT scores to boost customer experience.

Must-Haves:

  • Minimum 1.5 years of QA experience in a BPO, with proven experience in auditing calls and chats.
  • Fluency in English, Hindi, PLUS one additional language.
  • Ages up to 30.
  • Non-negotiable: Must have your own laptop and personal transportation.
  • Schedule: Day shift, 5.5 days working (Sunday off).

Compensation & Perks:

  • Take-home Salary: Up to ₹32,000 (depending on experience).
  • Benefits: Health Insurance, Life Insurance, PF.

If you meet these requirements and are ready to make a significant impact on quality, we want to hear from you

To Learn More/Apply: Call Tia directly at

QualityAnalyst #BPOJobs #BangaloreJobs #Koramangala #Hiring #JobOpportunity #CallCenter

Job Type: Full-time

Pay: ₹20, ₹31,000.50 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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