Quality Analyst
3 days ago
Job Alert: Quality Analyst (BPO) in Bangalore
Are you a results-driven Quality Analyst looking for your next challenge? We're expanding our team in Koramangala, Bangalore, and looking for a top-tier QA professional
What You'll Be Doing:
- Conducting rigorous auditing and monitoring of both calls and chats.
- Driving improvements through ACPT and Root Cause Analysis (RCA).
- Analyzing CSAT/DSAT scores to boost customer experience.
Must-Haves:
- Minimum 1.5 years of QA experience in a BPO, with proven experience in auditing calls and chats.
- Fluency in English, Hindi, PLUS one additional language.
- Ages up to 30.
- Non-negotiable: Must have your own laptop and personal transportation.
- Schedule: Day shift, 5.5 days working (Sunday off).
Compensation & Perks:
- Take-home Salary: Up to ₹32,000 (depending on experience).
- Benefits: Health Insurance, Life Insurance, PF.
If you meet these requirements and are ready to make a significant impact on quality, we want to hear from you
To Learn More/Apply: Call Tia directly at
QualityAnalyst #BPOJobs #BangaloreJobs #Koramangala #Hiring #JobOpportunity #CallCenterJob Type: Full-time
Pay: ₹20, ₹31,000.50 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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