Sales Team Lead-Home Loan/LAP

7 days ago

Bengaluru, Karnataka, India Muthoot FinCorp ONE Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Responsibilities:

Team and performance Management

  • Lead, motivate, and manage a team handling of approximately 12 agents for Affordable Housing and Micro Lap
  • Drive team performance to meet or exceed monthly and quarterly loan disbursement and revenue targets
  • Monitor individual and team productivity, focusing on quality of client interactions and loan conversion rates.

Training and coaching

  • Provide coaching, training, and performance feedback to team members to enhance skills and productivity.
  • Well groomed on legal and Technical aspects of Property and able to coach the team on same

Escalation handling

  • Resolve escalated customer issues and ensure high levels of customer satisfaction Loan process management
  • Oversee end-to-end loan processing activities ensuring timely and accurate loan approvals, documentation, and disbursal in compliance with company policies and regulatory guidelines.
  • Implement and enforce risk management practices to minimize defaults and maintain portfolio quality.

Collaboration

  • Collaborate with credit, compliance, teams to ensure smooth loan lifecycle management.
  • Maintain strong relationships with internal stakeholders and external partners to facilitate business growth and operational efficiency.

Data Management

  • Analyze loan data and generate regular reports on team performance, portfolio health, and market trends for senior management.

Key skills:

  • Team leadership and people management
  • Understanding of Legal and valuation of property
  • Loan processing and credit evaluation
  • Customer relationship Management
  • Performance monitoring and reporting
  • Risk and compliance management
  • Problem-solving and decision-making
  • Experience of 5+ yrs Experience in Loan against propert

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